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Smoothly running transport during the Olympics “all about changing behaviour”

London's transport Commissioner Peter Hendy CBE speaks on 'Meeting the Olympic challenge'

The London Olympics is the UK's largest peacetime logistical exercise, the equivalent to 26 simultaneous world championships, according to Peter Hendy CBE, London's Transport Commissioner and President of the Chartered Institute for Logistic and Transport UK (CILT UK).

At a Cass Business School event organised and sponsored by CILT UK, Peter unveiled Transport for London's plan for hosting a great Games while keeping London moving. According to Peter, it is "all about changing behaviour".

Through significant communications campaigns TfL and its partners (including LOCOG, ODA, the London boroughs, Network Rail and the Mayor's office) are encouraging commuters to change their daily routines, and businesses to prepare for the realities of the strain the Olympics will place on transport networks.

TfL has modelled expected demand by half hourly intervals for all relevant stations in the network. If 20% of commuters change their current behaviour - travelling earlier or later than they usually do, working from home or walking slightly further to use a different station - the congestion will be manageable, even at peak times.

TfL has also worked with freight companies trialling out-of-hours deliveries using quiet roll cages and employees who speak quietly and avoiding slamming doors. The trials have been a success with no complaints received from local residents.

Peter hopes these changes may become part of the Olympic legacy. Londoners are already benefitting from infrastructure projects set up, in part, for the Games such as the London Overground lines and upgrades to the Docklands Light Railway and Jubilee line.

If commuters get used to using different stations during the Games, employers discover the benefits of their employees working from home, and freight companies continue to deliver quietly at night, London's transport system could permanently benefit.

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