The Faculty of Management has expertise in the following specialist areas:
Strategy research at Cass
Strategy at Cass is one of the strongest research groups in this field in Europe with substantial international visibility, collaborations and success in academic and practice circles. The group includes Professors Charles Baden-Fuller (Group Leader),Stefan Haefliger, Paula Jarzabkowski, Gianvito Lanzolla, Davide Ravasi and Laure Cabantous; as well as other senior faculty including Eugenia Cacciatori, Hans Frankort, Santi Furnari, Amanda Goodall; Andres Hervas-Drane, Dzidziso Sam Kamuriwo, Elena Novelli, Paolo Aversa, Alessandro Giudici, Simone Santoni, Konstantinos Chalkias with Professors Simone Ferriani, Robert Grant, Vincent Mangematin and Paul Nightingale as regular visitors. It also includes many doctoral students.
The group’s core research themes include: technology strategy; strategy as practice; governance and leadership; strategy and organization; and business models and modelling. These research themes have been applied over a wide range of sectors including digital economy; biotechnology; insurance; design and telecommunication industries. The members of the group publish regularly in top international management journals such as Academy of Management Annals, Academy of Management Journal, Academy of Management Review, Journal of Management, Journal of Management Studies, Management Science, Organization Science, Organization Studies, Research Policy, and Strategic Management Journal as well as achieving impact in industry circles and in the media.
The group has achieved an outstanding performance in the REF 2014 with more than 80% of the publications submitted benchmarked as 4* publications. Its research is supported by the recent EPSRC grant (Charles Baden-Fuller, EP/K039695/1, “Building better business models”, £1.3 million), the Marie Curie International Outgoing Fellowships (Paula Jarzabkowski, Ethnography Of Risk, “Interdisciplinary advances on behavioural theories of financial risk-taking”, EUR 313 K), the ESRC Future Research Leaders Grant (Elena Novelli, ES/K001388/1, “Understanding firm boundaries”, GBP 212 K), the Marie-Curie Intra-European fellowships for career development (Paolo Aversa, AJ86RH5GYM “Driving innovation”, EUR 200K).
The strategy group organizes its work individually, in teams and through the multi-disciplinary Business Models Technology Research Centre. Our workshops feature international scholars; and we host an international junior faculty training workshop. The strategy research group is highly active in presenting at the major international conferences and its members’ leadership in research is recognised with various editorial positions in the top management journals.
Human Resource Management and Organisational Behaviour
The Group (Bacon, Banerjee, Cunningham, Chung, Dobson, Empson, Fleming, Goodall, Gond, Mena, Nigam, Oswick, Rowley, Silvester, Spicer, Willmott, Zaleska) works in the two broad thematic areas of human resource management (HRM) and organisational behaviour. Much of this work is conducted through four Research Centres as described below. Our research activities inform classroom-based teaching in the many courses we provide across the MBA, MSc and undergraduate programmes. Members of the group also supervise doctoral students, appear regularly in the mass media, write for practitioner audiences, engage in knowledge transfer activities and consultancy work. See the Cass Experts pages for further details of each member of the group. We invite you to contact us directly if you wish to find out more about our work.
Human Resource Management
Several members of the group explore the impact of HRM practices and government employment policies on organisational performance and employee outcomes. This includes studies exploring the adoption and impact of a variety of high performance work practices, including psychometrics to assess and develop talent (Dobson, Silvester), teamworking/flexibility (Bacon, Willmott), equal opportunity practices (Bacon, Cunningham, Empson, Oswick, Rowley, Silvester), and new approaches to industrial relations (Bacon). These practices are studied in a wide variety of international contexts including Asia and cross cultural-settings (Cunningham, Dobson, Rowley and Zaleska), and under different forms of ownership and corporate governance (Bacon, Cunningham, Willmott). These studies are aided by strong links to practitioners/policy-makers and consultancy work.
The theme of responsible leadership extends across the Group's long-standing interests in organisational behaviour gathered together in four research centres. This theme also links to work on leadership dynamics and change in the Centre for Professional Service Firms (Chung, Empson, Goodall, Nigam, Oswick, Silvester, Spicer). The group also leads Ethos: The Centre for Responsible Enterprise, which explores issues of responsibility, sustainability, ethics and governance in organisations (Banerjee, Fleming, Gond, Mena, Spicer). Members of the group are also involved in the International Centre for Research in Organizational Discourse, Strategy and Change (Banerjee, Fleming, Silvester, Spicer, Oswick, Willmott) and share an interest in developing and applying discourse methods in the study of organisations.
Operations and Supply Chain Management
The Operations and Supply Chain Management Group group specialises in supply chain management, including risk, sustainability and partnerships, as well as the integration of human resource management with operations management, and business models for social enterprise. Analytical and empirical modelling techniques are applied to a range of management problems, e.g., in different aspects of supply chain management, in the operation of electricity and gas markets, and in healthcare. Common themes in their work are: risk, volatility, sustainability, supply chain partnerships, procurement, flexibility, quality, and performance.
Their publications include articles in: Journal of Operations Management, Operations Research, Production and Operations Management, Neural Networks, European Journal of Operational Research, Human Relations, International Journal of Forecasting, International Journal of HRM, International Journal of Operations and Production Management and International Journal of Production Economics.
The Group collaborates with academics and practitioners in Europe, the Americas and Asia. Its research is interdisciplinary and links are also established with other researchers in the UK, including at Cass. At present industrial collaborations are mainly within the chemicals, FMCG, financial, energy, manufacturing, and wholesale-retail sectors. Doctoral research is being undertaken on supply chain management, lean management, sustainability, bottom-of-pyramid business models, and time-series and econometric models in energy markets.
Full-time faculty members
Dr Canan Kocabasoglu Hillmer, Senior Lecturer in Operations Management
Lilian M. de Menezes, Professor of Decision Sciences
Mohan Sodhi, Professor of Operations and Supply Chain Management
Dr Byung-Gak Son, Senior Lecturer in Supply Chain Management
Dr Joerg Ries, Lecturer in Operations and Supply Management
Dr Navid Izady, Senior Lecturer in Operations and Supply Chain Management
Dr Florian Lücker Lecturer in Supply Chain Management
Cass Centre for Charity Effectiveness (Cass CCE) is the leading nonprofit and philanthropy centre in the UK and has significantly enhanced the performance of hundreds of organisations and thousands of individuals across the nonprofit sector over the past twenty years. Its services include academic research, postgraduate programmes, and talent development and consultancy.
The Centre has a vision of a voluntary, community and social enterprise sector constantly extending its own knowledge boundaries and driving performance excellence.
They enable individuals and organisations to transform in ways that surpass their expectations. They believe that the best way to do this is through research and scholarship; teaching through their courses and programmes; and offering consultancy support and knowledge exchange services.
The academic research team is led by Professor Paul Palmer and Professor Jenny Harrow. The consultancy practice is led by Denise Fellows.
The Marketing group has developed substantially over the past few years with international recruitments from Maastricht and Harvard, and new professors from Manchester and Cardiff. Its work encompasses three areas - national and international consumer behaviour, new product/service development and entrepreneurship, and international business.
Balabanis on consumer ethnocentricism and country of origin effects (Journal of International Business Studies, Journal of Academy of Marketing Science) and Wiertz' on online communities (Journal of Consumer Research and Journal of Business Research) include collaborations with leading international researchers (Visiting Professor of Movie Marketing, Thorsten Hennig-Thurau, Weimar, Journal of Marketing, Professor Bodo Schlegelmilch, Vienna, Journal of Business Ethics and Professor Douglas Holt, Oxford, Journal of Consumer Research).
Souitaris has a strong publication line on technology innovation (Research Policy, twice) and is working with Balabanis on online venturing university spinouts and entrepreneurial strategy making. The group benefits in this area from its association with the Value Based Marketing Forum, a think tank on issues of marketing accountability and profitability involving 30 blue chip companies run by Visiting Professor of Marketing Metrics, Bob Shaw, Harvard Business Review.
In international business, Balabanis is researching trading companies and international strategy development (British Journal of Management). This work is supported by a programme of international research workshops with well-known visiting academics (including Glenn Voss, Barry Babin, Jaideep Prabdhu, Jean-Charles Chebat. The group has a high profile at international conferences, and has acted as track chairs at the AMA, AMS, ACR, SMA, WMC, EMAC, NPDMA. Eleven PhDs work with faculty in the three topic areas.
Technology and Innovation
We are a multidisciplinary group with core expertise in digital and technology-based innovation. Our members are globally recognized scholars in areas ranging from the business, strategic and social implication of digital innovation to human-computer interaction.
Our research has been published in top journals such as
- Academy of Management Perspectives
- British Journal of Management
- Communications of the ACM
- Theory and Practice
- IEEE Transactions on Software Engineering
- Information Systems Research
- Human Relations
- Journal of Operations Management
- Management Science
- MIS Quarterly
- Organization Studies
- Research Policy
We engage with the business community through a range of activities, including collaborative research projects and specialist executive education courses.
Our group actively participates in the Cass Learning Laboratory and the Centre for Creativity in Professional Practice of City, University of London, hosted at Cass.
The Entrepreneurship group at Cass is lead by Professor Vangelis Souitaris. It has recently undergone substantial expansion and it currently includes 4 faculty members (Costas Andriopoulos, Susan Hill, Vangelis Souitaris and Stefania Zerbinati) and 4 PhD students.
Its members conduct research in a variety of topics within the entrepreneurship realm including technology entrepreneurship, university spinoffs, entrepreneurship education, corporate venture capital, angel investing, and biological drivers of entrepreneurship.
The group has a reputation of international excellence and its members publish regularly in the top mainstream management and disciplinary journals such as Academy of Management Journal, Strategic Management Journal, Management Science, Journal of Applied Psychology, Organizational Behaviour and Human Decision Processes, Harvard Business Review. Moreover, research output is published in the top international journals in the entrepreneurship field: Journal of Business Venturing, Research Policy, Entrepreneurship Theory and Practice, and Entrepreneurship and Regional Development.
The group is interlinked and collaborating with The Peter Cullum Centre for Entrepreneurship where it provides academic expertise to young entrepreneurs through training and consulting.
The group delivers Entrepreneurship courses across all programmes at undergraduates, MScs and MBAs. It has a dedicated stream in Entrepreneurship as part of the Management programme.
Apart from the core group with primary interest in entrepreneurship, there are faculty members in other subject areas who regularly contribute to entrepreneurship research (Charles Baden-Fuller, Ajay Bhalla,Sam Kamuriwo, Gianvito Lanzolla).
The interplay between scholarly research and practitioner experience is central to much of the work of the Corporate Governance group (Empson, Gond, Hailey, Harrow, Melville, Palmer).
Themes represented in this group, include the complexities of organisational decision-making within different governance frameworks, the development of people as assets, and the role of internal auditing.
Members of the group work on board behaviour in for-profit and non-profit settings (Harrow, Palmer), financial probity and organisational disclosure (Melville, Palmer), and internal auditing, while Empson illuminates the changing forms of governance in professional service firms in her ESRC "outstanding" project and book, Managing the Modern Law Firm.
Centre for Research in Corporate Governance
The Centre provides a focus for a well-established tradition of multi-disciplinary research on governance, which has contributed significantly to internal and external audit practice. This includes projects funded by the Institute of Internal Auditors on mergers, acquisition and internal audit roles, and a worldwide survey of internal audit practices and theories (Melville). Cross-disciplinary research also featured strongly in the ESRC-EBK study on 'intangibles' (Hendry, Holtham, Citron, Selim, Brown). The Centre hosts the annual European Conference on Internal Audit and Corporate Governance, attracting international scholars and incorporating a full doctoral track. It also organises a regular roundtable of eminent practitioners and academics to debate corporate governance themes. Overseas scholars associated with the Centre include Allegrini, D'Onza, Sarens, Lavine, Verschoor, and Paape. Members contribute regularly to leading international conferences and invited colloquia, such as the QMW Public Policy series and The Cambridge International Symposium on Economic Crime.