Chair of Information Management
For the past three decades, Feng’s research investigates how digital technologies (ICTs) can be used to enable strategic innovation and organisational transformation in different sectors and domains, from banking, telecom, manufacturing, retailing, the creative industries, to health, social services and other public and voluntary sectors. He is particularly interested in emerging strategies, business models and organisational designs in the digital economy. He advises senior business leaders and policy makers on how to manage the transition to new technologies, new business models and new organisational forms. His research on internet banking, telecom value networks and pricing models, sustainable business models for assisted living technologies and services, and new business models in the digital economy (including the sharing economy), were widely reported by the media, including the Financial Times, CityA.M.,Telegraph and the BBC.
Another focus of Feng's research is on digital business innovations in emerging economies, particularly in China. For example, what made companies such as Tencent, Alibaba, Baidu and JD.com successful? Why have all western digital firms - from Google, Amazon to eBay and Uber - failed in China? Apart from government restrictions (which undoubtedly played a role), what other factors are at work and what new insights can be learnt from such phenomena?
Feng has been successful in winning substantial external research funding, totaling over £42 million as PI or Co-I, from the UK Research Councils (RCUK, ESRC, EPSRC, AHRC), InnovateUK, Technology Strategy Board (TSB), Wellcome Trust, NIHR, Department of Health (DH), the EU, local RDAs and the private sectors. Most projects are in close collaboration with business partners and leading scholars from other disciplines. These projects enabled him to extend his research from strategic and organisational innovations for commercial businesses to using digital business innovations to address significant societal challenges in financially sustainable and operationally scalable manners, from ageing and assisted living to social inclusion and sustainable development.
Feng is currently Head of the Technology and Innovation Group. Previously he served as the Associated Dean for Research and Enterprise at Cass Business School; and was a member of various Committees and Working Groups both at the Business School and the University.
Feng supervised a number of Post-Doctoral Research Fellows and PhD Researchers. He has supervised 10 PhD/DBAs to successful completion; and served as external examiner for 12 PhD/DBAs in different universities both in the UK and internationally.
Before joining Cass Business School, Feng was Chair of e-Business Development (2001-2011) at Newcastle University Business School for 10 years, where he held various senior management responsibilities, including Associate Dean (Director) for Business Engagement, Associate Dean for Teaching & Learning; Head of Management; and Associate Dean for Business Development. Previously he was Lecturer/Senior Lecturer and Director of Postgraduate Research at Department of Management Science at Strathclyde University Business School in Glasgow, Scotland.
Feng is an elected Fellow of the British Academy of Management (FBAM). He was a Council Member of BAM between 2005-2007; and the Founding SIG and Track Chairs for BAM e-Business & e-Government between 2003-2013. He served as a Judge for the 2017 National Technology Award; and a member of the Funding Allocation Panel (Prioritisation Panel) for the Global Challenge Research Fund (GCRF) at the EPSRC. He also regularly serves as expert reviewers for UK and international research funding bodies.
PhD and BSc (Hons).
We have been successful in winning several new research grants:
SCAMPI: Self-Care Advice, Monitoring, Planning and Intervention,
£943,000, funded by EPSRC (Research Council)
Digital Creativity Hub - £ 4,927,992, funded by Research Councils UK (RCUK) through the Next Stage Digital Economy Programme.
GAMBIT - GAMification for Better living in the cities by Influencing Tourist behaviour (Gambit), £700k funded by InnovateUK
The Future of Video - Commercially sponsored research by Imagen and FTI Consulting to explore future business use of video in the digital economy. Report available from - http://imagenevp.com/wp-content/uploads/2016/03/Imagen-FutureOfVideo-final.pdf