Our People

Professor Laura Empson

Director, Centre for Professional Service Firms

Laura established the Centre for Professional Service Firms at Cass in 2008. She has spent the past two decades dedicated to researching professionals and professional service firms and teaches the Cass MBA elective "Succeeding in Professional and Financial Services". Her most recent book, Leading Professionals: Power, Politics, and Prima Donnas (OUP, 2017) focuses on leadership dynamics in professional service firms. Her research into professional service firms has also covered themes such as: governance, mergers and acquisitions, the professionalisation of management, organisational and identity change, knowledge management, and diversity management. She is Senior Research Fellow at Harvard Law School’s Centre on the Legal Profession.

Professor Laura Empson's Cass Expert Profile

Professor Costas Andriopoulos

Professor of Innovation and Entrepreneurship and Associate Dean for Entrepreneurship

Costas joined Cass Business School in September 2014. His main research interests focus on how organisational paradoxes enable innovation in the face of changing technological environments. In particular, he studies how entrepreneurial firms in high-velocity markets can excel at both incremental (exploiting current capabilities) and discontinuous innovation (exploring into new space).

Professor Costas Andriopoulos Cass Expert Profile

Professor Fleura Bardhi

Professor in Marketing

Fleura's research falls into consumer behavior, specifically consumer culture theory (CCT). Methodologically, Fleura is a qualitative researcher and utilizes qualitative interviews, ethnography, observations, and projective techniques in her research. Her research interests are in three areas

  1. Global brands and Global Consumers
  2. Access Based Consumption and Sharing
  3. Life transitions and Consumption

She has a PhD from the University of Nebraska-Lincoln, USA, and prior to joining Cass Business School. Fleura was an associate professor at Northeastern University, Boston.

Professor Fleura Bardhi's Cass Expert Profile

Dr Daisy Chung

Senior Lecturer in Management

Daisy studies professional and occupational work and organizing processes. Her research examines how experts manage the complex and competing demands that emerge from the technical, political, temporal, and institutional elements of knowledge-based work. Her prior papers have examined issues such as the intersection of occupational and organizational control in coordinating production, and jurisdictional struggles for embedded professionals.

Dr Daisy Chung's Cass Expert Profile

Professor Jean-Pascal Gond

Professor of Corporate Social Responsibility (CSR)

Jean-Pascal’s research current research programmes include the roles of standards and metrics in the institutionalization of CSR in the financial marketplace and in corporations and the variations of CSR across varieties of capitalism. His research in economic sociology is concerned with the influence of theory on managerial practice, the governance of self-regulation, and the interplay of society’s commodification and markets’ socialisation.

Professor Jean-Pascal Gond's Cass Expert Profile

Professor Paula Jarzabkowski

Professor of Strategic Management

Paula’s research focuses on the social practice of strategy and markets, particularly within knowledge intensive, professional service contexts, such as financial services, including reinsurance and large-scale risk transfer. She has conducted extensive, internationally comparative audio and video ethnographic studies in a range of such contexts.

Professor Paula Jarzabkowski's Cass Expert Profile

Professor Andrew Jones

Vice President (Research & Enterprise), and Professor of Economic Geography

Andrew's research focuses on how the activities of organisations relate to the ongoing development of a globalised economy; he has investigated the working practices of staff in large 'global' organisations and what they 'do'; how they use information technology, travel and mobility strategies; the nature of global knowledge management and the way in which local contexts and places shape competitiveness. Andrew has researched a variety of professional services sectors over the years (including investment banking, consulting, and law). His current research focuses on professional service industry upgrading in Asia and Latin America.

Professor Andrew Jones' City, University of London Profile

Professor Gianvito Lanzolla

Head of Faculty of Management and Professor in Strategy, Director, Digital Leadership Research Centre

Gianvito is interested in strategic management, including mergers and acquisitions and technology management. His current research investigates strategies and capability configuration mechanisms for firms that seek to deal successfully with rapid technological and institutional change. He is examining 'first mover advantage' in the context of professional service firms.

Professor Gianvito Lanzolla's Cass Expert Profile

Dr Sébastien Mena

Lecturer in Management

Sébastien’s research interests lie in institutional change and stability in the interactions between business and society, including how corporate social responsibility (CSR) officers increasingly manage stakeholders’ expectations and thereby contribute to professionalizing CSR.

Dr Sébastien Mena's Cass Expert Profile

Dr Amit Nigam

Senior Lecturer in Management

Amit's research focuses on understanding processes of organizational and institutional change. He is particularly interested in the role of professions and occupations in shaping change processes, and in the role of interpretive processes in impacting change. He completed his PhD in Management & Organizations and Sociology at Northwestern University.

Dr Amit Nigam's Cass Expert Profile

Professor Hugh Willmott

Professor of Management and Organisation Studies

Hugh’s research interests span the sub-fields of management organization studies. He is particularly interested in the development and application of management theory by drawing upon the resources of critical social science. Substantively, his research has contributed to the areas of professionalisation, teamwork, regulation, business ethics, management learning, accounting policy and practice, organisational culture, financialisation, and the management of higher education.

Professor Hugh Willmott's Cass Expert Profile

Professor Mats Alvesson

Visiting Professor

Mats is Professor of Business Administration at the University of Lund, Sweden and at the University of Queensland Business School, Australia. His research interests include critical theory, gender, power, management of professional service (knowledge intensive) organisations, leadership, identity, organisational image, organisational culture and symbolism, qualitative methods and philosophy of science.

Professor Mats Alvesson's webpage

Tony Angel

Visiting Professor of Practice

Tony was previously Global Co-Chairman and Senior Partner of DLA Piper. Prior to that he was Executive Managing Director EMEA of Standard & Poor's, and Global Managing Partner of Linklaters. In 2009 he was awarded Doctor of Science (Honoris Causa) City, University of London for services to the management of law firms.

Dr Douglas Board

Senior Visiting Fellow

In his 18 years in executive search Douglas both led (as deputy chairman) a 50 person professional service firm and recruited accountants, lawyers, strategy consultants and other professionals.

Currently he specialises in career change and leadership coaching and researches and publishes in the area of leadership, selection, careers and the nature of practice. His book, 'Choosing Leaders and Choosing to Lead: Science, Politics and Intuition in Executive Education' (Gower 2012) has recently been published.

Dr Imogen Cleaver

Visiting Fellow

Imogen has a PhD from Cass where her research in PSF's used identity work to explore the challenges faced by partners over the course of their career seeking to continue in the same firm. She is currently working on a project for the CIPD and University of Bath. She has a First Class degree in Law from the University of Oxford. Imogen has previously worked at Linklaters LLP as a solicitor, in a new media consultancy and as a business analyst.

Mike Cullen

Visiting Professor of Practice

Mike, a management consultant by background, served as Global Managing Partner for both Markets and Talent for EY.  For 20 years Mike has been responsible for the development of professional services marketplace and people strategies covering audit, tax, law, consulting and corporate finance. His experience in strategy development spans the UK, EMEIA and the Globalisation of professional services firms.

Dr Stefanie Gustafsson

Visiting Fellow

Stefanie is a Lecturer in the Strategy and Organisation Studies division at the School of Management, University of Bath, UK. Her research interests include professionals and professional work, critical perspectives on careers, trust in organisations and qualitative, multimodal research. She was recently awarded the ESRC Future Research Leaders Fellowship to investigate career (im)mobility in the legal profession, with particular focus on the experiences of paralegals.

David Morley

Visiting Professor of Practice

David Morley is one of the UK’s most innovative lawyers and is widely recognised as one of the most influential global leaders in the legal profession. David was Senior Partner at Allen & Overy from 2008-2016, and prior to that, was Managing Partner at Allen & Overy from 2003-2008.

Edwin Lee

PhD Student

Prior to joining Cass, Edwin was a researcher at the University of Cambridge, Judge Business School. He holds an MPhil and BA in Musicology from the University of Cambridge, where he was also an Organ Scholar. His PhD explores the innovation process in professional service firms.

Szilvia Mosonyi

Visiting Fellow

Szilvia is Lecturer in Responsible Leadership at Queen Mary University of London, School of Business and Management. Her research revolves around organization theory, professions, management consulting, and Corporate Social Responsibility.

Jeremy Newman

Visiting Professor of Practice

Jeremy was Global CEO of BDO International and, prior to that, Managing Partner of BDO UK's firm. In 2011 he won the British Accountancy Awards Lifetime Achievement Award. He is currently a Panel Member at the Competition and Markets Authority and has previously served as Chair of the Audit Commission, Deputy Chair of the Government Legal Department and as a Non-Executive Board Member of the Crown Prosecution Service.

Professor Crawford Spence

Senior Research Fellow

Crawford is Professor of Accounting at Kings Business School, Kings College, University of London. He studies financial professions and is currently pursuing how financial expertise is being recalibrated in response to technological innovation. He co-directs the Finwork Futures research centre at King’s College, London

https://www.kcl.ac.uk/people/crawford-spence

Stefan Stern

Visiting Professor of Practice

Stefan is author of Myths of Management and How To Be A Better Leader. He was formerly director of the High Pay Centre and also director of Strategy at Edelman, and before that, the leading management columnist at the Financial Times. He has been a journalist for 20 years, contributing to a range of business titles, including Management Today, Corporate Finance magazine, and the BBC's Money Programme. He continues to write for The Guardian and the Financial Times.

Charles Wild

Executive PhD Student

During the day, Charles works as the International Development Director of Grant Thornton UK LLP.  Charles has worked for various professional services firms, including Ernst & Young and KPMG.  Charles has a MBA with Distinction from Cass Business School and a BSocSci in Public Policymaking & Administration from the University of Birmingham. His Executive PhD explores the rhetoric of professional autonomy and forms of and resistance to organisational and regulatory control.

Professor David B. Wilkins

Senior Research Fellow

David B. Wilkins is the Vice Dean for Global Initiatives on the Legal Profession, the Lester Kissel Professor of Law, and the faculty director of the Center on the Legal Profession at Harvard Law School. He has written extensively on the structures, norms, and dynamics of the global legal profession in scholarly journals and the popular press. He is a frequent speaker at academic institutions, bar organizations, law firms, and other professional service organizations around the world.

Professor David Wilkins' webpage