Our People

CCE Directors

Alex Skailes, Director, Consulting and Professional Development

Alex SkailesAlex Skailes is CCE's Director of Consulting and Professional Development. She is a senior academic within the Faculty of Management and her research interest focuses on social value creation through merger. She has a long-term career in corporate and nonprofit client advisory work and believes strongly in the merits of cross sector working and learning. As a Director at CCE, Alex leads the team of core programme directors and associate consultants.

Alex is a Fellow of the Institute of Chartered Accountants in England and Wales (FCA), holds their post graduate diploma in charity accounting and has an MSc with distinction from the Business School (formerly Cass) in Voluntary Sector Management. She holds a BA from University College London and is a Freeman of the City of London. Alex is a fellow of Royal Geographical Society and the Royal Society for Arts, Manufacturing and Commerce. She is an experienced Chair and trustee and currently sits on the finance and audit committee of the Seckford Foundation. She is a member of the UK branch of the International Women’s Forum.

Find out more about Alex on her City, University of London's Business School Experts page.

Dr Peter Grant, Director of the Charity Master's programme

Dr Peter GrantDr Peter Grant is one of the UK’s leading practitioners in public and charitable funding. After working in the arts he was Director of an inner-city youth charity for nearly a decade.  On the commencement of the National Lottery he moved to Sport England where he devised the first Lottery programme to favour areas of deprivation and was one of the architects of Awards for All.

As Director of Operations at the New Opportunities Fund between 1999 and 2005 he developed and delivered over £4.5 billion of funding programmes. He has published widely on philanthropy, CSR, and history (notably the period of the First World War). Peter's research and consultancy clients include government departments and charitable foundations.

Find out more about Peter on his City, University of London's Business School Experts page

Professor Paul Palmer

Professor Paul Palmer is Professor of Voluntary Sector Management.

Paul has extensive knowledge of charity finance, management and governance issues. He was a member of the Charity Commission SORP committee from 2000-2005, and a Past President of the Royal Society of Public Health and a Director of the NCVO Trading Company.

Paul's current voluntary work includes being a Founder Trustee of the Honorary Treasurers Forum, the Chair of the Grant Making Committee of the Hospital Saturday Fund, and Vice President of the Nonprofit Academic Centers Council. He acts as an independent consultant on Charities to UBS Wealth Management, and an independent expert on charity dispute issues for courts and arbitration.

Find out more about Paul on his City, University of London's Business School Experts page.

CCE Administration Team

Barbara Robertson, Centre Manager

Barbara manages the CCE administration team.  She oversees the administration and finance for all of CCE’s activities, including consultancy work, professional development programmes and events.

Contact Barbara: barbara.robertson.1@city.ac.uk

Ute Spittler

Ute is responsible for dealing with every stage of the Charities Master's Programme, from initial enquiries about the five postgraduate courses to attending graduations as a marshal. She also supports the academic team and guest speakers, and co-ordinates work with other departments in the University to ensure that scheduling and teaching run smoothly.

Contact CharityApps@city.ac.uk

Lucy Joseph, Senior Centre Administrator

Lucy JosephLucy has responsibility for planning, management and administration relating to CCE’s professional development programmes, events and consultancy activities, working with the Centre Manager and supervising the Centre Administrator and Events and Programmes Administrator.

Contact Lucy: lucy.joseph@city.ac.uk

Ian Shaw, Charities Master's Programme Courses and Exams Officer

Ian Shaw is responsible for managing the day-to-day operations and assessment administration of five interconnected postgraduate courses within the Charities Master's Programme, providing frontline support for students and academics.

Contact Ian: ian.shaw.1@city.ac.uk

Robin Browning, Centre Administrator

Robin Browning

Robin is responsible for the administration of CCE's consultancy work and is the first point of contact for clients and consultants regarding finance matters including invoicing.

Contact Robin: robin.browning@city.ac.uk

Amy Sansom, Events and Programmes Administrator

Amy SansomAmy is responsible for the administration and organisation of the Centre's events and professional development programmes. She is the first point of contact for all programme enquiries.



CCE Consultants

Fiona Ash

Specialist areas: Governance, Leadership and Organisational Development, People Management

Fiona Ash is our Service Lead Consultant for Governance at the CCE and a Visiting Fellow at City, University of London's Business School, specialising in governance, organisational and people development, as well as performance management. She teaches on the Managing People and Quality module and facilitates action learning sets for the CCE Charities Master's Programme.

A qualified coach, Fiona coaches and mentors a variety of people from graduates at the start of their careers to chief executives and senior managers. She is a graduate of the MSc in Voluntary Sector Management at City, University of London's Business School. Her earlier education includes an MA in employment law, is a Fellow of the Chartered Institute of Personnel and Development, and has extensive experience in charity management at Director level.

Fiona is author of The Chief Executive’s First 100 days (2007, 2014) and How to Become a Third Sector Chief Executive (2010), published by ACEVO; is co-author of three guides (Governance, People and Compliance) in the Tools for Success series (2012) and good practice guides on board effectiveness (Board performance reviews/appraisal). She was part of the team that produced the Compass/Cass Outstanding Leadership Team study Building Outstanding Leadership Teams (2014).

Our consultants Caroline Copeman, Fiona Ash and Christine Fogg have written new and updated CCE Building Better Governance guides, which cover the essentials of nonprofit governance.

Caroline Copeman

Specialist areas: Strategy, Governance, Leadership

Caroline Copeman is a Consultant and Senior Visiting Fellow at City, University of London's Business School and works in the CCE. Caroline has taught on the Charities Master's programme for over 15 years, and teaches on three CCE public leadership programmes: Building Financial Sustainability, Aspiring Chief Executives and New Chief Executives. She specialises in strategy development and planning, governance, and the design of leadership development programmes.

Caroline's recent work experience covers four key areas:

  • Supporting Boards and leadership teams in strategy development and planning
  • Organisation development/review & change
  • Governance and board review
  • Leadership development programmes.

Caroline is the lead author of the highly regarded strategic planning toolkit Tools for Tomorrow, and author of two NCVO guides: Looking Out; on how to make sense of your organisation's environment and Picture This on scenario planning. She is co-author of Tools for Success, the CCE Guide to Effectiveness for Small Organisations and has recently published a toolkit titled Peering Over the Precipice, originally commissioned by Hospice UK, looking at how organisations can reinvent themselves to continue to ensure maximum impact for beneficiaries. Caroline is part of a CCE team, with colleagues Fiona Ash and Christine Fogg, that has recently published a series of good practice guides focussed on Building Better Governance.

Christine Fogg

Specialist areas: Coaching and mentoring, leadership development, governance, change management and strategic planning

Christine Fogg specialises in coaching, mentoring and facilitation, organisational capacity building and leadership development. Having initially trained as a nurse, Christine moved into NHS management before becoming Chief Executive of two HIV/ AIDS charities and then Breast Cancer Care. She completed an MSc in Voluntary Sector Organisation and Social Policy at LSE. A qualified and experienced coach, clients have included senior staff as well as those at the start of their career, across all sectors. She is a member of the EMCC and is a licensed administrator of the MBTI inventory.

As a facilitator, Christine has worked with a wide range of nonprofit and public sector organisations. Christine has particular experience within the health and social care field, has recently worked with the Department of Health, PHE, Imperial NHS Trust and Monitor and held an interim role at The College of Social Work. Recent clients for CCE include The Children's Society, RNIB, The Archbishop's Council, London's Air Ambulance, NCT, several hospices and Carers UK. Chritine is Honorary Visiting Fellow at City, University of London's Business School.

Christine is Chair of the Royal Free Charity and is a Trustee of Action on Hearing Loss.

Our consultants Caroline Copeman, Fiona Ash and Christine Fogg have written new and updated CCE Building Better Governance guides, which cover the essentials of nonprofit governance.

Karen Glossop

Karen GlossopSpecialist area: Leadership

Karen is a Visiting Lecturer at City, University of London. She also leads workshops for Senior Executives leadership programmes at London Business School and Saïd Business School, Oxford.

Since 1997, Karen has been developing people’s skills in communication and leadership. She trains groups and coaches individuals across the corporate, public and non-profit sectors. She works with clients who are interested in exploring different approaches to how they present themselves and their messages. She blogs regularly about public speaking, communication and influencing.As well as working as a training consultant, Karen is co-artistic director of award-winning theatre company, Wishbone.

Karen has been a Consultant for CCE since 2008.

Areas of expertise include:

  • Public speaking and presentation skills
  • Impact and presence
  • Leadership
  • Facilitation skills
  • Informal influencing skills
  • Business writing and speech writing.

Specialist roles undertaken within CCE:

  • Tutor for Impact & Presentation workshop, Social Welfare Legal Advice Sector Programme;
  • Consultant & Tutor for Impact & Gravitas training programme, Great Ormond Street Hospital Children’s Charity;
  • Tutor for Leader As Ambassador module in New Chief Executives Programme, in association with Acevo;
  • Tutor for Playing Status workshop for CCPR;
  • Coaching for individual CEOs;
  • Designing a broad communication training programme for The Scouts Association.

Other clients include:

Fluor Ltd; National Youth Agency; Speakmedia; Haufe-Lexware, Romania; Christian Aid; London Luton Airport; Latham & Watkins LLP; TechUK; Birkbeck Institute of Social Research; Boeing UK; Tfl; SOAS; KBC Bank, N.V.; PwC; Forrester Research; House of Commons; Flag Communications; Domestic & General; Invesco Global; Citizens Advice Bureau.

Simon Laurie

Specialist area: Coaching

Simon Laurie heads up CCE’s Coaching and Mentoring Service. He has worked as a coach for 25 years, both in the UK, Europe, and the US. He works across all sectors and clients include University of the Arts: London, Teach First, Chiltern MS Centre, and firms in the manufacturing, technology, pharmaceutical and financial service sectors.

Simon also works as a coach supervisor, supporting other coaches in the professional practices, and delivers coach training for managers and individuals within organisations who have been identified as internal coaches.

Some of Simon’s recent assignments include:

  • Part of the CCE team that delivered the CEO Leadership Programme for Non-profits at Al Fozan Leadership Academy in Saudi Arabia
  • Coaching three directors of a high profile charity in the education sector to support them as their roles grow alongside the development of the charity
  • Coaching members of the senior leadership team of a national charity as part of their strategic plans for the next five years
  • Supporting senior and middle managers of a national charity as part of a structured development programme, reviewing their 360° results and working with them to create their development plans.

Simon is a member of International Coach Federation (ICF) as a Professional Credentialed Coach (PCC). He is also a member of the European Mentoring & Coaching Council (EMCC), The Association of Coach Supervisors (AoCS), CIPD, Chartered Institute of Management and Institute of Directors.

Prior to becoming a coach Simon worked in the hospitality sector in line management and support roles in the UK, North Africa and the Middle East.

George Levvy

Specialist area: Leadership

George Levvy's career has spanned the voluntary, public and private sectors, both as a manager and as a consultant. Within the voluntary sector, his first post was as Head of Marketing and Communications at the British Red Cross. He was then appointed Chief Executive of the Motor Neurone Disease Association, leading it for ten years through a period of rapid and far-reaching growth and change.

As a consultant, George's clients have included; Citizens Advice, RSPCA, the International Institute of Environment and Development; the Science and Technology Facilities Council, the Housing Ombudsman, the Medicines and Healthcare Devices Regulatory Agency, Comic Relief, the International Livestock Research Institute, Microsoft, Nokia, and Sanofi Pasteur.

Ernie Messer

Specialist area: Governance

Ernie Messer specialises in governance, collaborative working with nonprofits and also ventures between nonprofits and commercial or public sector businesses. He is skilled in managing conflict.

Before working exclusively in the sector, Ernie had a wide-ranging general management career, leading major change and project portfolios for large PLCs and is an expert in successfully managing the people aspects of large scale change plus mergers, acquisitions and disposals.

He often provides interim top end executive support during changes of CEO, including detailed situational analysis of organisations and guides on what might be needed in future. Ernie has recently delivered major collaborations for charities in the criminal justice, health, and children sectors, and has a detailed knowledge of health and social care.

He is also Vice Chair of an NHS Mental Health Trust and Chair of an associated Mental Health Charity - Headlight. Ernie is a visiting lecturer on the Managing People and Quality module of the CCE Charity Accounting and Financial Management MSc programme.

Matthew Simkins

Specialist area: Finance

Matthew is an experienced financial and commercial Company Director and Charity Trustee who has simultaneously developed his career in both sectors bringing his strong corporate skills to situations in the charity and nonprofit sectors, and the softer skills required in not for profits to situations in the commercial sector.

He has spent 22 years creating and implementing change in a broad range of organisations initially working for banks and other creditors, but for the last 16 years as an independent working for the trustees, shareholders, or directors.

Matthew has been involved with over 250 different organisations across multiple sectors including healthcare, education, disability, environment, and conservation, with grant making, fund-raising, and service delivery charities. Commercial sectors include engineering, house builders, commercial construction, contracting, professional firms, retail, manufacturing and printing.

He has undertaken a range of roles including leading turnarounds and change programmes, executive and non-executive directorships, cash-flow management, independent reviews, and the mentoring of chief executives through a turnaround. He has also worked with many start-up organisations helping them to get their structure right from the beginning giving them a better chance of success. While his work necessitates a focus on the financial and commercial aspects of the business, Matthew prefers to take a holistic approach across the performance of the whole organisation.

Matthew is a recognised speaker on Turnaround Management and has been a guest lecturer at City, University of London's Business School since the charity courses began there in 2004. He has created and chaired courses for R3 and IFT including a series of workshops for the business support departments of the main UK banks, and was awarded a Judges Commendation at the IFT annual awards in 2008 for his role in the turnaround of the Charles Darwin Foundation in the Galapagos Islands.

Maggie Smith

Specialist areas: Leadership, Coaching

Maggie Smith is a coach and facilitator who engages in one to one and team coaching and designs and delivers open and tailored in-house leadership programmes.

She is a consultant with the CCE, the Institute of Employment Studies, The Work Foundation, and Leadership Works. Maggie is also a fellow of the Centre for Progressive Leadership at London Metropolitan University.

She delivers sessions that focus on:

  • Leadership development
  • Creativity and innovation (She has been trained by the Enterprise Development Group from the USA)
  • Personal resilience and confidence building on work from the area of positive psychology to improve wellbeing, performance and productivity
  • Effective working relationships which includes overcoming barriers, perceptions and beliefs, assertiveness and negotiation skills
  • Working with strengths (a certified practitioner working with the Stengthscope™ team and individual profiling tools) and using these to inform areas for focus.
  • Coaching skills for line managers and leaders.

Maggie works with public, voluntary and private sector organisations including the Metropolitan Police Service (with whom she trained as a solutions focus coach), Prospect, Surrey Police, Shepherds Bush Housing Group, Ipsos-Mori, DEFRA, the Society and College of Radiographers, National Union of Students, Keniston Housing and Midland Heart.

With a couple of colleagues she’s founded Towards Outstanding Leadership and alumni from those leadership programmes come from the Home Office, the Department for Transport, the Cabinet Office, South Hook Gas, the FSCS, Accord Housing Group, Ipsos-MORI the Society and College of Radiographers and Plan International. She holds a diploma in Executive Coaching from the Academy of Executive Coaching which is accredited by the International Coach Federation (of which she is a member), the European Mentoring and Coaching Council and Middlesex University.

Previously, Maggie worked at The Work Foundation in the leadership programme and as part of the Advocacy team. As Head of Events she was a lead on their high profile party conference fringe programmes and organised events for speakers including Tony Blair whilst Prime Minister, Greg Dyke, former Director General of the BBC and Sir Terry Leahy, ex-CEO of Tesco plc. This follows many years in management positions in the events and hotel industries where she specialised in project management and leading diverse teams.

In her spare time she is studying Psychology with the Open University and has recently completed a foundation programme in positive psychology.

Tammy Tawadros

Specialist areas: Coaching, Leadership

Tammy is a Consultant at the CCE where she has worked since 2012.  Tammy is an executive coach, organisational consultant and work psychologist with many years’ experience of design and delivery of a broad range of leadership, organisational development and culture change initiatives. She offers organisational development; shadow consulting; leadership development; board development; facilitation and team building; executive and group coaching; as well as consultation and teaching on leading, managing and sustaining resilience and organisational change.

Tammy enjoys working closely with individuals, teams and whole organisations, to:

  • Build compassionate, relational, and collaborative cultures; Lead and learn in the face of turbulent and continuous change.
  • Manage and achieve the cultural and organisational change they seek.

She uses psychologically-informed and evidence-based insights to facilitate individual and group level change; and to help her clients to surface and work through unproductive dynamics to help individuals and teams to develop and adapt.

Tammy teaches on a number of coaching and leadership development programmes.

Her recent clients have included:

  • Cats Protection
  • Christian Aid
  • English National Ballet
  • NUS
  • Macmillan Cancer Care
  • Refugee Action
  • The Advice Sector

Tammy has a BSC (Hons) in Psychology and an MSc Human Resources- Organisation Consulting (with distinction).  She is a Member of the Chartered Institute of Personnel and Development (CIPD) and the British Psychological Society (BPS), and Division of Occupational Psychology (DOP). Tammy is an Ashridge Accredited (EMCC validated) Coach and Coaching supervisor.

Tammy has written about and has a particular interest in how experiential methods help leaders to develop; in resilience and technostress; and the future of work. She has written about theatre-based leadership development, and the use of virtual technologies in coaching.

Before qualifying as an organisation development consultant, Tammy was in Human Resource Development, where in addition to commissioning and leading development programmes of various kinds, she conducted research on learning from serious incidents. She is a qualified social worker and was a senior mental health social worker before moving into a learning and development role.

Stephen Thorn

Stephen ThornSpecialist areas: strategic marketing, fundraising and development

Stephen Thorn is our marketing strategy lead and has a Masters in NGO Management from Cass Business School and a Postgraduate Diploma from the Chartered Institute of Marketing. He is also an alumni of the INSEAD Social Enterprise Programme.

Advising on charity growth and development strategy Stephen draws on his experience as a marketing director in the commercial sector, a fundraising director in the charity sector, and as founding executive in the creation of a charitable Foundation for one of the big four accountancy firms.

Passionate about the adoption of professional and innovative business methodologies to drive impact and efficiency in the nonprofit sector, he has advised organisations that include trusts, foundations, UK charities, international NGOs, student unions, faith-based charities and academic institutions.

Stephen has represented City, University of London's Business School as a Charity Talks speaker and is currently developing a new marketing and development workbook for the Tools for Success series.

Nick Wilkie

Specialist areas: Strategy and leadership development

Nick consults primarily in strategy and leadership development. He has a particular interest in supporting chief executives to create compelling new strategies and build outstanding teams to land them.

Nick is a graduate of the MSc in Voluntary Sector Management at The Business School (formerly Cass) with a first degree in History from the University of Cambridge.

Nick was part of a small team promoting the early use of mission-related investment, publishing The Magic Roundabout, how charities can make their money go further. He has also been a co-author of Social Silicon Valleys: social innovation- what it is, why it matters, how it can be accelerated; and Hunch: a vision for youth in post-austerity Britain.

Nick has always volunteered and worked in civil society. Starting out as a youth and community worker, most recently he was chief executive of NCT, the UK's largest parenting charity. Here he led a strategy transforming the charity's reach into less affluent communities and being there for new families across the first thousand days. Previously he was director of UK programmes at Save the Children and chief executive of London Youth where he and the team achieved a complete financial, strategic and cultural turnaround, supporting young Londoners to be the best they can be. Earlier in his career, he was Head of Sustainable Funding at NCVO, working with all sizes of charities to diversify income streams.

Nick has served on a number of boards including Social Enterprise UK and Futurebuilders, the social investment fund, and is currently a trustee of three charities - a grant-making trust, his local community organisation and a new charity pioneering collective impact for vulnerable children and young people. Government appointments have included service on ministerial advisory boards for social enterprise and social investment; and as a policy adviser to HM Treasury, Cabinet Office and Number 10.

Jacqueline Williams

Jacqueline WilliamsJacqueline Williams has extensive experience working with voluntary sector organisations on aspects of leadership and governance cultures, behaviours and processes. An area of specialism being financial governance including financial management and reporting law and good practice.

Since 2000 she has designed and delivered training courses and facilitated workshops for boards and staff across the private, public and voluntary sectors both within the UK and internationally. Her recent experience (2018-date) has been supporting smaller charities and business entrepreneurs in different parts of Africa through business coaching and technical assistance to their board members and leadership teams.

Jacqueline is a principal consultant with the Centre for Charity Effectiveness at the Business School (formerly Cass) and has worked on various leadership and governance projects including establishing the successful Building Better Governance series for UK charity boards. She developed and facilitated a number of Modules included Board’s role in Developing strategy and Scorecards and Dashboards. She also worked on CCE’s New Chief Executive (NCE) and Aspiring Chief Executive (ACE) programmes for a number of years. Other key governance projects in the UK include reviewing and developing the second edition of the Charity Trustee Handbook in the UK in 2017.

She has worked with a number voluntary sector clients including MIND, Citizens Advice Bureau, the Association of English Cathedrals, Marie Curie and the PTA.

She has an MSc in Corporate Governance and Business Ethics from Birbeck University and is a qualified lawyer (Barrister) with an LLB from London University, in addition to being a Fellow of the Chartered Institute of Management Accountants (CIMA).


Dr Justin Davis Smith

Senior Research Fellow

Research areas: Volunteering; History of Voluntary Action

See Dr Justin Davis Smith's profile.

Professor Jenny Harrow

Research areas: Leadership, Policy

See Professor Jenny Harrow's profile.

Professor John Hailey

Research areas: NGO Management.

See Professor John Hailey's profile.

Stephen Lee

Research areas: Fundraising, Marketing

See Stephen Lee's profile.

Atul Patel

Research areas: Leadership, HR

See Atul Patel's profile.

Dr Rick James

Rick James has more than 25 years’ experience working with NGOs in Africa, Latin America and Europe. He has worked with INTRAC since its inception more than 20 years ago. He focuses on organisational change specialising in strategy and leadership development. He has consulted for more than 100 NGOs, faith-based organisations and official aid agencies, and has published over 50 articles and books. He has a PhD in NGO Management from City, University of London and is a Senior Teaching Fellow in the Faculty of Management at Cass Business School. Rick teaches on the CCE's MSc NGO Management.