CCE Our People
Alex Skailes is Cass CCE's Director of Consulting and Professional Development. She is also a Senior Lecturer at Cass Business School, Faculty of Management.
|Mark has a wealth of global experience in developing and implementing strategy, plans and KPIs and developing financial innovation and new funding models including crowd funding, social finance and social impact investment. Mark has worked to form financial strategy and growth plans for CARE International,
Depaul, Tomorrow’s People, Edexcel, The Children Society and Cats Protection.
Mark sits on the Board of Water and Sanitation for the Urban Poor, who have just won the Skoll Prize for Social Innovation and Impact in water services to the ultra-poor.
Mark is a fellow of the Institute of Chartered Accountants in England and Wales, and holds their postgraduate diploma in charity accounting. He is a keen competitive swimmer and currently Chair of a large community-focused swimming club.
Professor Paul Palmer, Associate Dean for Ethics, Sustainability & Engagement. Professor of Voluntary Sector Management
Professor Paul Palmer is Associate Dean for Ethics, Sustainability & Engagement and Professor of Voluntary Sector Management. He also directs the Charities Masters programme. |
Find our more about Paul on his Cass Experts page
|Barbara is the Practice Manager for Cass CCE. She oversees budgets, administration for all programmes, events and consultancy projects. Barbara joined CCE in 2008 from the University of East London where she had the role of Web and E-learning Manager. Barbara is currently a director and trustee of Crown
and Manor Boy's Club, Hoxton.
Having spent a number of years researching her family history, Barbara has discovered that her paternal great, great, grandparents lived and were married only a stone's throw from where she now works.
|Ute is the MSc Charities Programme Coordinator responsible for dealing with initial enquiries about the five postgraduate courses to attending graduations as a marshal. She also supports the academic team and guest speakers, and coordinates work
with other departments in the University to ensure that scheduling and teaching run smoothly.|
In previous professional incarnations she has worked in the culture sector as well as retail. When not in the office she enjoys spending time on her allotment, having her head in books or working on one of several craft projects.
|Ian Shaw is responsible for managing the day-to-day operations and assessment administration of five interconnected MSc courses within the Charities Masters Programme, providing front-line support for a wide range of students and academics.|
Sarah Floyd is an Events and Programmes Assistant for Cass CCE. She is responsible for the administration for Cass CCE’s programmes and events which include our Legal Advice Leadership Development Programme, our Aspiring Chief Executives and New Chief Executives programmes, along with our Outstanding and Inspiring Financial Leadership programmes. Sarah also leads in supporting Cass CCE’s Charity Talk series and smaller events and programmes held throughout the year.
Sarah graduated from the University of Sussex in 2015 having read Philosophy and English Literature. She volunteers as a Learning and Leisure volunteer for Mencap and was selected by Cass Business School to teach in a summer school in Ethiopia over the summer for the charity Hanna’s Orphanage.
Cass CCE Consultants
Specialist areas: Governance, Leadership & Organisational Development and People Management.
Fiona Ash is our Service Lead Consultant for Governance at the Centre for Charity Effectiveness and a Visiting Fellow at Cass Business School, specialising in governance, organisational and people development and performance management. She teaches on the Managing People and Quality module and facilitates action learning sets for the Cass CCE masters’ programme.
A qualified coach, Fiona coaches and mentors a variety of people from graduates at the start of their careers to chief executives and senior managers.
Fiona is a graduate of the MSc in Voluntary Sector Management at Cass. Her earlier education includes an MA in employment law, is a Fellow of the Chartered Institute of Personnel and Development, and has extensive experience in charity management at Director level.
Fiona is author of The chief executive’s first 100 days (2007, 2014) and How to become a third sector chief executive (2010), published by ACEVO; is co-author of three guides (Governance, People and Compliance) in the Tools for Success series (2012) and good practice guides on board effectiveness (Board performance reviews/appraisal). She was part of the team that produced the Compass/Cass Outstanding Leadership Team study Building Outstanding Leadership Teams (2014).
Specialist areas: Leadership
James Barrett is our Co-Lead for Leadership Development at the Centre and Visiting Fellow at Cass Business School. He has Masters Degrees in HR Consulting, Cultural Studies and Fine Art and is licensed to use a number of psychometric instruments, including MBTI step I and step II, FIRO-B and the 16PF.
His facilitation draws on his own practical experience both of having been a Chief Executive himself, and of consulting to civil society organisations for almost 20 years. He delights in supporting people to tap into their full potential as leaders, and in supporting progressive organisations to make a lasting positive impact in the world.
James is course leader on our open leadership development programmes for New and Aspiring Chief Executives. He led our Leadership Development programme for permanent staff of Students’ Unions and has delivered training to a number of other SUs. For the Baring Foundation he conducted a major scoping review of leadership development in the social welfare legal advice sector, which led to the commissioning of our current two year programme for the advice sector which he now leads as well.
James was on The NHS Leadership Centre’s small team of “world-class” action-learning set facilitators for Primary Care Trust executives, and has coached numerous civil society leaders. His toolkit The CEO and Chair in crisis – positive steps for recovery was published by ACEVO.
Before becoming a consultant, James was CE of The HIV Project – a second tier research, training and development agency that had a profound influence on national strategy. Under his leadership this was the first ever NHS service to transfer to charitable status. He was Chair of the National Association of HIV Workers, and has served on a number of charity boards. James grew up in South Africa, where he was on the founding executive of a ground-breaking student-led human rights organization.
Ian Lawson spent 26 years at The Work Foundation (TWF previously known as The Industrial Society, both educational charities) until 2010 and is now a Co-Lead for Leadership Development and Visiting Lecturer at Cass CCE and an independent Leadership coach. During his time at TWF he founded and led "The Campaign for Leadership" for 15 years, researching, developing and promoting for the organisation the best stance on ways to develop and embed effective leadership behaviours in individuals and organisations.
He led the development and advocacy of "Liberating Leadership" whose profiling tool has been used by over 10,000 managers with over 60,000 inputs from colleagues and was described by Warren Bennis as the best tool of its kind he had seen. The Campaign`s alumni gained over 3,000 members from apprentices to CEOs and significant development programmes were delivered over the years across all sectors including amongst others Met Police, COI, Ford Motor Company, Home Office and the Association of London Government.
In 2009/10 he was deeply involved in the acclaimed "Enabling Outstanding Leadership" research undertaken by TWF and co-designed and delivered a pilot programme which successfully developed some of the emerging themes for practising line managers and helped to make an impact in their organisations. He has run various iterations based upon this since 2010 working as an independent including with Ipsos MORI, Friends Life, Surrey Police, Suffolk Housing Association, Prospect, The Financial Services Compensation Scheme, Italian National Police and the United Nations in Gaza. As well as designing and running leadership development programmes Ian works as a coach to Executives and senior teams.
Within Cass CCE he leads the Outstanding Leadership Programmes and the Inspiring Financial Leadership Programme as well as lecturing on the MSc in Charity Management. He has worked with The Samaritans, MS Society, Commonwealth War Graves Commission, Coeliac, Conservation Volunteers, NUS, NCT, Cats Protection and Keniston Housing.
Ian has facilitated a number of Board/Executive/Staff sessions to review strategy and improved ways of working together. Recent organisations include: Support Network, BSRIA, Considerate Constructors Scheme, National Federation of Builders and Croydon Churches Housing Association.
He has written 4 books on leadership, been interviewed on BBC World Service, Today programme and Business breakfast plus numerous local radio stations. Ian is Chairman of the advisory board for the British Army School of Leadership. Married with 3 children his interests are classical music, cricket and military history.
|Specialist areas: Strategy, Collaboration|
Ernie Messer specialises in collaborative working with nonprofits and also ventures between nonprofits and commercial or public sector businesses.
Before now working exclusively in the sector, Ernie had a wide-ranging general management career leading and managing major change and project portfolios for large plcs, and is particularly skilled in successfully managing the people aspects of mergers, acquisitions and disposals.
He has recently delivered major collaborations for Charities in the Criminal Justice, Health and Children's arenas and a bidding framework for 12 organisations working collaboratively who see the strength and benefit of collective work but needed to overcome significant competitive and people related issues to realise that vision.
Additionally Ernie has successfully supported bids in the NHS arena. In 2009 he helped set 3SC a ground breaking consortium of nonprofits creating over 5000 jobs under the Future Jobs Fund. He has co-authored Tools for Success.
Specialist areas: Strategy, Governance, Leadership,
Caroline Copeman is a Consultant & a Senior Visiting Fellow at Cass Business School, City, University of London, and works in the Centre for Charity Effectiveness.
Caroline has taught on the Cass Charity Masters programme for the last 15 years, and teaches on two Cass CCE public leadership programmes: Aspiring Chief Executives & New Chief Executives. She specialises in strategy development & planning, governance, & the design of leadership development programmes.
Caroline’s recent work experience covers four key areas:
Supporting Boards & leadership teams in strategy development & planning
Organisation development/review & change
Governance & board review
Leadership development programmes
Caroline is the lead author of the highly regarded strategic planning toolkit Tools for Tomorrow, & author of two NCVO guides: Looking out; on how to make sense of your organisation’s environment& Picture this on scenario planning. She is co-author of Tools for Success, the Cass CCE guide to effectiveness for small organisations & has co-authored five good practice guides on Board effectiveness (Strategic planning, Reports, Involving users, Clinical governance & Balanced scorecards & dashboards). She is currently working on a toolkit called ‘Peering over the Precipice’ commissioned by Hospice UK, looking at how organisations can reinvent themselves to continue to ensure maximum impact for beneficiaries. Caroline has an MBA from Henley Management College & a BA from the University of York.
|Specialist areas: Coaching and mentoring, organisational capacity building and leadership development, change management and strategic planning|
Christine Fogg specialises in coaching, mentoring and facilitation, organisational capacity building and leadership development.
Having initially trained as a nurse, Christine moved into NHS management before becoming Chief Executive of two HIV/AIDS charities and then Breast Cancer Care. She completed an MSc in Voluntary Sector Organisation and Social Policy at LSE. A qualified and experienced coach, clients have included senior staff as well as those at the start of their career, across all sectors. As a facilitator, Christine has worked with a wide range of nonprofit organisations.
Christine has particular experience within the health and social care field, has recently worked with the Department of Health, PHE and Monitor and held an interim role at The College of Social Work.
|Specialist areas: Leadership |
George Levvy's career has spanned the voluntary, public and private sectors, both as a manager and as a consultant. Within the voluntary sector, his first post was as Head of Marketing and Communications at the British Red Cross. He was then appointed chief executive of the Motor Neurone Disease Association, leading it for ten years through a period of rapid and far-reaching growth and change.
As a consultant, George's clients have included Citizens Advice, RSPCA and the International Institute of Environment & Development; the Science & Technology Facilities Council, the Housing Ombudsman and the Medicines & Healthcare Devices Regulatory Agency, Comic Relief and the International Livestock Research Institute; Microsoft, Nokia and Sanofi Pasteur.
|Specialist areas: Coaching|
Simon Laurie heads up Cass CCE’s Coaching and Mentoring Service. He has worked as a coach for 22 years, both in the UK and Europe and the US. One of Simon’s recent assignments included supporting senior and middle managers of a national charity as part of a structured development programme, reviewing their 360° results and working with them to create their development plans He has also worked with three directors of a high profile charity in the education sector to support them as their roles grow alongside the development of the charity.
Simon a member of International Coach Federation ICF as a Professional Credentialed Coach (PCC). He is also a member of the European Mentoring & Coaching Council (EMCC), CIPD, Chartered Institute of Management and Institute of Directors.
|Specialist areas: Governance|
Ros Oakley is also co-founder and Executive Director of the Association of Chairs, which supports Chairs of charities and social enterprises. She also has first-hand experience having previously chaired Charities Evaluation Services.
She has worked with a variety of boards ranging in size and stage of development. She worked on Hospice UK board development programme which included a review of 63 hospice boards, the development of a series of good practice guides and an online self-assessment toolkit.
Her publications include A Chair’s Compass, the Good Guide to Trading, Mentoring for Chairs, and co-authorship of Good Practice in Trustee Recruitment toolkit. She co-developed the Board appraisal toolkit which is an online training course. She is currently working on a new guide to the Chair - Chief Executive relationship due for publication in 2015
|Specialist areas: Governance, Finance |
Jacqueline Williams started her career in the private sector working in audit, special investigations, regulatory compliance and project management. More recently she has worked with various nonprofit entities providing consultancy and training services.
Research areas: Grantmaking, Philanthropy
Professor Jenny Harrow
Research areas: Leadership, Policy
Professor John Hailey
Research areas: NGO Management
Professor Stephen Lee
Research areas: Fundraising, Marketing
Research areas: Leadership, HR
Dr Justin Davis Smith
Senior Research Fellow
Research areas: volunteering; history of voluntary action
Professor Cathy Pharaoh
Research areas: Philanthropy