Student Intranet


How can the Course Office support me?

The Course Office supports students in a variety of ways including the provision of course materials and text books, the processing of submitted course work, and the release of assessments and results. The Course Office team can also provide advice on general areas relating to your studies and help by advising you where to seek further information and support in specific areas. Each course has a dedicated Course Officer, based in the Course Office, who can help you with enquiries specific to your course. For details of your Course Officer please see your Course Handbook on Moodle.

When can I register for my electives?

Elective selection is completed online and you will be sent further information about the modules available, and instructions on how to register, by the Course Office.

Can I get an extra copy of my results transcript?

Yes. Students can request copies of both their interim transcripts (prior to completion) and final transcripts (after award). Transcripts requested before Graduation are free; after Graduation a small fee of £10. Please contact the Course Office if you wish to make a request.

How do I get a receipt for fees paid?

To request a receipt of fees paid, please contact the Deputy Income Manager, Joanne Dixey at Joanne.Dixey.1@city.ac.uk

How do I pay my second installment of fees?

You can pay the second installment of your fees by Direct Debit or Bank Transfer. For further details on methods of payments, please see the Student Centre webpages.

When do I get my exam results?

Following each exam period an Assessment Board meeting takes place for each course, at which marks for the students on that course are confirmed. The Assessment Board meetings are timed to allow marking, second-marking and moderation (checking) of exam scripts following the exam period. After the Board has confirmed these marks the results are released to students in the form of a transcript, normally within about 14 days. You will receive an email from your Course Officer to tell you when to collect your results or arrange for them to be posted to you.

Can I send or receive personal post at Cass?

You can send stamped post via the postbox adjacent to the cash payment machine on the ground floor; however, please note that unstamped post cannot be accepted and will be discarded. We do not have the facilities to process post for students, so this cannot be received.