106 Bunhill Row
London
EC1Y 8TZ
UK

Contents

About Cass CCE

Course Structure & Content

Our course professionals

Students

Course fees and expenses

This module aims to enable the student to:

• map out their learning and development needs for the forthcoming 3 years
• set these needs within the context of the Masters (or Diploma) Programme
• learn new learning and study skills

Syllabus:

• The Theory of Learning
• Assessing your learning style
• Learning and polishing study skills
• Making use of all the available tools
• Drawing up a Learning Contract

This module aims to enable the student to:

• develop an informed and critical understanding of the public policy environments in which voluntary organisations operate, to which they variously respond or help shape

Syllabus:

• Policy concepts and the contested nature of public policy
• Developments in new public management and public policy trends – marketisation, modernisation, joint working, partnerships
• Fissures, links and building blocks in public policy networks in and for voluntary organisations
• Policy actors in governmental and voluntary organisations and models of governmental/voluntary sector relations in UK  and international contexts
• Structuring and restructuring policy problems; new and enduring responses (eg faith based provisions, cross sectoral working)
• Reputational impact on policy advocacy; the impact of mergers, alliances, closures and scandal on organisations’ policy roles
• Policy outcomes – the voluntary sector as provider, evaluator and critics
• Lesson drawing in public policy and forecasting public policy futures; the voluntary sector as provider of policy evidence, policy learner and policy leader and advocate
• Sectoral policy contributions to the development of civil society.

This module aims to:

• provide students with an understanding of the principles of resource management within the specialist context of charities.

Syllabus:

• Definitions and the legal framework of charities and voluntary organisations
• The role of the Charity Commission
• Sources of  finance for the charity sector
• Introduction to general accounting principles
• Charity accounts and regulatory framework
• Understanding, interpreting and analysing charity accounting statements
• Costing and budgeting in voluntary organisations
• Risk assessment
• Outsourcing
• Appraising, appointing and dismissing auditors and other resource consultants and experts
• IT Strategic appraisal and implementation
• The nature of Human Resource Management
• Human resource and personnel issues including training and development, reward and retention and effective selection and recruitment

The aims of the module are:

• to provide students with the concepts, underpinning knowledge, skills and techniques to plan and develop marketing and operations systems.
• enable students to analyse marketing needs, evaluate marketing plans, in the context of applying marketing concepts to  their own organisation

Syllabus

• Effective Marketing Information Systems
• Development of a marketing strategy
• Product/Service policy and new product development
• Role of Communications
• Branding
• Pricing as a value-added marketing tool
• Capacity planning – resources planning and allocation
• Total Quality Management
• Stakeholder/Customer care

The aims of the module are:

• to develop a broad knowledge and conceptual base in the field of strategy development, diversity and governance
• introduce practical tools to help improve the quality of an organisation’s strategic response to the changing environment
• introduce practical tools to help improve the ability of the organisation and its managers and leaders to build a diverse workforce
• an enhanced appreciation of the constraints and opportunities offered by the changing governance and service-delivery frameworks which affect voluntary organisations.

Syllabus

• Improving an organisation’s strategic response by use of strategy and diversity management and theory:
• approaches to developing strategy
• approaches to managing diversity
• the changing environment of the voluntary sector
• case studies on the application of strategic planning and diversity

The aims of the module are:

• develop a different perspective on the role and environment at senior management level in a different organisation
• consider the ethical and environmental issues faced by a senior manager
• look at optional and compulsory roles when overseeing an organisation
• give opportunity to study at close hand the way change is managed in another organisation
• give the opportunity to apply theory in practice.

Syllabus

• Design of Shadowing/Fieldwork Exercise proposal linked to Learning Contract and negotiation with senior manager of shadowed organisation
• 5 days shadowing senior manager or fieldwork consultancy exercise – observing and learning from the experience
• reflections using all the theories and models learnt on the programme
• preparation of reflective report containing analysis and recommendations for improved effectiveness

This module aims to:

• Develop a broad knowledge and conceptual base in the field or organisation analysis, leadership and change
• Introduce practical tools to help improve organisational effectiveness and individual performance in the management of change
• Foster the development of analytical skills, the ability to apply theoretical models, and skills to understand, synthesise and evaluate the complexity of organisation functioning.

Syllabus:

• Theoretical models and frameworks for looking at organisations and management (macro and micro level, culture, structure, lifecycle, learning)
• Frameworks for looking at organisational change and learning, and improving organisation performance
• Leadership and management theory: trends, traits, definitions, skills and competencies

The aim of this module is to:

• Develop a broad knowledge and conceptual base in the field of quality management, people management and the management of multiple stakeholder needs
• Introduce practical tools to help implement quality assurance systems in a non-profit organisation
• Foster the development of project management skills and continue the process of developing communication and presentation skills

Syllabus:

• Different models and approaches to quality management
• Trends in human resource management – making the most of people resources