James is a Research Fellow in the Faculty of Management at the Cass Business School. He started his research career in 2005 after graduating with an MSc in Electronic Business Systems from City, University of London. He has worked on a range of research and industrial projects, mainly in the areas of requirements analysis, modelling and specification. His most recent research has been involved in developing digital creativity support for professional work and care for older people.
His main research interests are goal modelling and analysis, and the development of creativity support tools.
His main research interests are in goal modelling, tool development in this area (see REDEPEND) and quality requirements for services. James is the Secretary of the British Computer Society Requirements Engineering Specialist Group.