CPSF Our People

Director, Centre for Professional Service Firms

Laura established the Centre for Professional Service Firms at Bayes in 2008. She has spent the past two decades dedicated to researching professionals and professional service firms and teaches the Bayes MBA elective "Succeeding in Professional and Financial Services". Her most recent book, Leading Professionals: Power, Politics, and Prima Donnas (OUP, 2017) focuses on leadership dynamics in professional service firms. Her research into professional service firms has also covered themes such as: governance, mergers and acquisitions, the professionalisation of management, organisational and identity change, knowledge management, and diversity management. She is Senior Research Fellow at Harvard Law School’s Centre on the Legal Profession.

Professor Laura Empson's Bayes Expert Profile

Professor of Innovation and Entrepreneurship and Associate Dean for Entrepreneurship

Costas joined Bayes Business School in September 2014. His main research interests focus on how organisational paradoxes enable innovation in the face of changing technological environments. In particular, he studies how entrepreneurial firms in high-velocity markets can excel at both incremental (exploiting current capabilities) and discontinuous innovation (exploring into new space).

Professor Costas Andriopoulos Bayes Expert Profile

Professor in Marketing

Fleura's research falls into consumer behavior, specifically consumer culture theory (CCT). Methodologically, Fleura is a qualitative researcher and utilizes qualitative interviews, ethnography, observations, and projective techniques in her research. Her research interests are in three areas

1. Global brands and Global Consumers
2. Access Based Consumption and Sharing
3. Life transitions and Consumption

She has a PhD from the University of Nebraska-Lincoln, USA, and prior to joining Bayes Business School. Fleura was an associate professor at Northeastern University, Boston.

Professor Fleura Bardhi's Bayes Expert Profile

Senior Lecturer in Management

Daisy studies professional and occupational work and organizing processes. Her research examines how experts manage the complex and competing demands that emerge from the technical, political, temporal, and institutional elements of knowledge-based work. Her prior papers have examined issues such as the intersection of occupational and organisational control in coordinating production, and jurisdictional struggles for embedded professionals.

Dr Daisy Chung's Bayes Expert Profile

Lecturer in Organisational Behaviour

Joelle earned a PhD in Management from the Massachusetts Institute of Technology, Sloan School of Management. Prior coming to Bayes, she held a faculty position in Management and Human Resources at HEC Paris, France. Her research focuses on the governance of professional work. Specifically, she studies how professionals respond to societal and organisational demands for responsibility and accountability.

Dr Joelle Evans' Bayes Expert Profile

Professor of Corporate Social Responsibility (CSR)

Jean-Pascal’s research current research programmes include the roles of standards and metrics in the institutionalisation of CSR in the financial marketplace and in corporations and the variations of CSR across varieties of capitalism. His research in economic sociology is concerned with the influence of theory on managerial practice, the governance of self-regulation, and the interplay of society’s commodification and markets’ socialisation.

Professor Jean-Pascal Gond's Bayes Expert Profile

Professor of Strategic Management

Paula’s research focuses on the social practice of strategy and markets, particularly within knowledge intensive, professional service contexts, such as financial services, including reinsurance and large-scale risk transfer. She has conducted extensive, internationally comparative audio and video ethnographic studies in a range of such contexts.

Professor Paula Jarzabkowski's Bayes Expert Profile

Lecturer in Organisational Behaviour

Prior to joining Bayes, Ece completed her PhD in Management Science and Engineering at Stanford University. She studies the changing nature of work and employment, including how workers attempt to reskill themselves to join growing knowledge based occupations and do so without established organizations serving as the backdrop for their careers. She has conducted an ethnography of corporate public affairs professionals to uncover how organizations attempt to influence their legal and regulatory environments.

Dr Ece Kaynak's Bayes Expert Profile

Head of Faculty of Management and Professor in Strategy, Director, Digital Leadership Research Centre

Gianvito is interested in strategic management, including mergers and acquisitions and technology management. His current research investigates strategies and capability configuration mechanisms for firms that seek to deal successfully with rapid technological and institutional change. He is examining 'first mover advantage' in the context of professional service firms.

Professor Gianvito Lanzolla's Bayes Expert Profile

Senior Lecturer in Management

Amit's research focuses on understanding processes of organisational and institutional change. He is particularly interested in the role of professions and occupations in shaping change processes, and in the role of interpretive processes in impacting change. He completed his PhD in Management & Organisations and Sociology at Northwestern University.

Dr Amit Nigam's Bayes Expert Profile

Professor of Management and Organisation Studies

Hugh’s research interests span the sub-fields of management organisation studies. He is particularly interested in the development and application of management theory by drawing upon the resources of critical social science. Substantively, his research has contributed to the areas of professionalisation, teamwork, regulation, business ethics, management learning, accounting policy and practice, organisational culture, financialisation, and the management of higher education.

Professor Hugh Willmott's Bayes Expert Profile

Visiting Professor

Mats is Professor of Business Administration at the University of Lund, Sweden and at the University of Queensland Business School, Australia. His research interests include critical theory, gender, power, management of professional service (knowledge intensive) organisations, leadership, identity, organisational image, organisational culture and symbolism, qualitative methods and philosophy of science.

Professor Mats Alvesson's webpage

Visiting Professor of Practice

Tony was previously Global Co-Chairman and Senior Partner of DLA Piper. Prior to that he was Executive Managing Director EMEA of Standard & Poor's, and Global Managing Partner of Linklaters. In 2009 he was awarded Doctor of Science (Honoris Causa) City, University of London for services to the management of law firms.

Senior Visiting Fellow

In his 18 years in executive search Douglas both led (as deputy chairman) a 50 person professional service firm and recruited accountants, lawyers, strategy consultants and other professionals.

Currently he specialises in career change and leadership coaching and researches and publishes in the area of leadership, selection, careers and the nature of practice. His book, 'Choosing Leaders and Choosing to Lead: Science, Politics and Intuition in Executive Education' (Gower 2012) has recently been published.

PhD Student

Prior to joining Bayes, Debjyoti obtained a Research Master’s degree in Management (Strategy) from Rotterdam School of Management of Erasmus University Rotterdam. He also holds a Master’s degree in Banking & Finance from Queen Mary University of London. Debjyoti's PhD explores the offshoring operations of Big Four Accounting firms and the inherent knowledge, professional identity, and power issues experienced by offshore workers within such firms.

Visiting Fellow

Imogen has a PhD from Bayes where her research in PSF's used identity work to explore the challenges faced by partners over the course of their career seeking to continue in the same firm. She is currently Senior Research Associate at the University of Cambridge’s Department of Engineering. She has a First Class degree in Law from the University of Oxford. Imogen has previously worked at Linklaters LLP as a solicitor, in a new media consultancy and as a business analyst.

Visiting Professor of Practice

Mike, a management consultant by background, served as Global Managing Partner for both Markets and Talent for EY. For 20 years Mike has been responsible for the development of professional services marketplace and people strategies covering audit, tax, law, consulting and corporate finance. His experience in strategy development spans the UK, EMEIA and the Globalisation of professional services firms.

Visiting Fellow

Stefanie is a Lecturer in the Strategy and Organisation Studies division at the School of Management, University of Bath, UK. Her research interests include professionals and professional work, critical perspectives on careers, trust in organisations and qualitative, multimodal research. She was recently awarded the ESRC Future Research Leaders Fellowship to investigate career (im)mobility in the legal profession, with particular focus on the experiences of paralegals.

Visiting Professor of Practice

David Morley is one of the UK’s most innovative lawyers and is widely recognised as one of the most influential global leaders in the legal profession. David was Senior Partner at Allen & Overy from 2008-2016, and prior to that, was Managing Partner at Allen & Overy from 2003-2008.

Post doctoral researcher

Edwin is a Research Associate in Digital Innovation and Policy at the Cambridge University Judge Business School. His Ph.D. from Bayes Business School (formerly Cass) focused on continuous and cross-disciplinary innovation in professional service firms.

PhD Student

Prior to joining Bayes, Inka completed a B.A. and M.A. in Law and Economics at the University of St. Gallen and is a registered lawyer in Switzerland. She further holds a B.Sc. in Economics from the University of Hamburg. Her PhD investigates innovative business models in legal services.

Visiting Fellow

Szilvia is Lecturer in Responsible Leadership at Queen Mary University of London, School of Business and Management. Her research revolves around organisation theory, professions, management consulting, and Corporate Social Responsibility.

Visiting Professor of Practice

Jeremy was Global CEO of BDO International and, prior to that, Managing Partner of BDO UK's firm. In 2011 he won the British Accountancy Awards Lifetime Achievement Award. He is currently a Panel Member at the Competition and Markets Authority and has previously served as Chair of the Audit Commission, Deputy Chair of the Government Legal Department and as a Non-Executive Board Member of the Crown Prosecution Service.

Senior Research Fellow

Crawford is Professor of Accounting at Kings Business School, Kings College, University of London. He studies financial professions and is currently pursuing how financial expertise is being recalibrated in response to technological innovation. He co-directs the Finwork Futures research centre at King’s College, London

https://www.kcl.ac.uk/people/crawford-spence

Visiting Professor of Practice

Stefan is author of Myths of Management and How To Be A Better Leader. He was formerly director of the High Pay Centre and also director of Strategy at Edelman, and before that, the leading management columnist at the Financial Times. He has been a journalist for 20 years, contributing to a range of business titles, including Management Today, Corporate Finance magazine, and the BBC's Money Programme. He continues to write for The Guardian and the Financial Times.

Senior Research Fellow

David B. Wilkins is the Vice Dean for Global Initiatives on the Legal Profession, the Lester Kissel Professor of Law, and the faculty director of the Center on the Legal Profession at Harvard Law School. He has written extensively on the structures, norms, and dynamics of the global legal profession in scholarly journals and the popular press. He is a frequent speaker at academic institutions, bar organisations, law firms, and other professional service organisations around the world.

Professor David Wilkins' webpage

PhD Student

Prior to joining Bayes, Veronika held top management positions in several international professional service firms. She holds a Mastère Specialisé in Change Management from HEC/Said Business School, Oxford, and MBA in General Management from the Stockholm School of Economics. Her PhD explores the transformation process and culture change in professional service firms.