Our academic staff
At Cass, we understand the importance of translating research into practical solutions for businesses and other organisations. For this reason, we employ world class faculty who are actively involved in the corporate world. Many work as practitioners, advisers and non-executive Board members and have had a long track record in industry before moving into education and research.
John co-founded Frontline Consultants, and is also a director. His earlier consultancy experience was with KPMG and Coopers & Lybrand, having previously worked in the health care industry in the UK and Middle East. John is an authority in the life and health technologies field, having led major consultancy projects for businesses and economic development agencies.
He has an MBA from the Strathclyde Graduate Business School, and both consults and publishes on corporate governance.
Alan is Chairman of Fat Face, the active lifestyle clothing retailer. He retired as chief executive of HMV Group in September 2006, having led its leveraged buy-out in 1998 and subsequent LSE flotation in 2002. From 1993 to 1998 he was managing director of Waterstone's, and earlier in his career he worked in various marketing roles for Do It All, WH Smith Retail, and Boots. He was a non-executive director of Somerfield plc until 2004 and Wilson Bowden plc until 2007, and is currently a non-executive director of Rentokil Initial plc and The Office of Fair Trading. He is an Associate Fellow at Said Business School, Oxford and an Honorary visiting professor at Cass Business School.
Guest Speaker, Joint Managing Director, Healthskills, UK
Anne is managing director and a founder of Healthskills. She is primarily involved in working with the boards and senior teams of healthcare organisations on strategy and leadership development. Anne has facilitated whole system events including engagement events with Lord Darzi and David Nicholson.
With over 25 years experience in the NHS including in a hospital based operational role and 6 years at the Department of Health, Anne brings an in-depth understanding of management and leadership issues. Perhaps her most challenging role was as regional director for organisational development in South East Thames supporting the implementation of NHS Trusts.
Anne has a particular interest in working with clinicians on leadership issues, identifying the benefits and issues that will engage them to achieve real and lasting change in organisations and service provision.
Professor (Emeritus) of Internal Auditing
Georges graduated from Cairo University, where he spent eleven years as a tutor and assistant lecturer before coming to England. He is a former member of the Executive Committee and Board of Directors of Institute of Internal Auditors Inc, as well as former President of the Institute of Internal Auditors UK.
Georges has written books and articles on internal auditing, accounting, risk management and the role of internal auditors in mergers, acquisitions and divestments. He has lectured extensively in Europe, the Far East and US. In 2000, he, with David McNamee, was awarded the John B. Thurston Award for Literary Excellence for their paper titled 'The Next Step in Risk Management'.
Georges has recently retired as a non executive member of the Ministerial Executive Board and independent chairman of the Ministry of Justice's audit committee. Currently he is involved in establishing the City University London's Centre for Better Managed Health Care.
Bob Garratt is a company chairman, consultant and academic working on corporate governance, board and director performance and strategic thinking issues. In January 2007 he was made Professor Extraordinary at the University of Stellenbosch Business School.
He is a Founder Member of The Commonwealth Association for Corporate Governance. He is on the Chartered Accreditation Committee, Examinations Board and leads the Developing Strategic Thought programmes. He helped found The Learning Symposium group and has worked with many financial services institutions. In 2002 he won the Shareholder Value corporate governance essay prize sponsored by the European Business Forum and PwC/IBM and in 2004 The Academy of Corporate Governance, Hyderabad, Writing Excellence prize.
His books include: The Fish Rots from the Head: The Crisis in our Boardrooms; Developing Strategic Thought; Learning to Lead; and Thin on Top: Why Corporate Governance Matters.
Finance and economics
Janet Walker trained as a management accountant with Brooke Bond Oxo Limited, qualifying as a Chartered Management Accountant (FCMA) in 1981. After seven years in industry, she joined Croydon College in 1982 as a senior lecturer in management accounting and financial management. She set up own business in 1989 as a freelance lecturer and consultant, specialising in presenting courses in Financial Awareness and Financial Reporting for a wide range of clients, including the CIMA, the Institute of Chartered Accountants in England and Wales (ICAEW), The Walt Disney Corporation, The V & A Museum, National Lottery Heritage Fund, ICL Systems Service and Norwich Union Insurance.
Janet has also published a number of successful accountancy textbooks, including Accounting in a Nutshell: accounting for the non-specialist, now in its third edition and Management Accounting Fundamentals, now in its fourth edition.
Visiting Professor of Health Economics
Nancy is author of over forty original journal articles on topics including economic evaluation, cost effectiveness thresholds, measuring and valuing health outcomes, and hospital efficiency; and is co-author of the leading UK textbook 'Economic Analysis in Health Care'.
Nancy has acted as an advisor to governments in Europe, Australasia and Asia and has an active interest in NHS policy via her role as Senior Associate at the King's Fund. She is a member of the Office for Health Economics Commission on NHS Productivity.
Nancy has won numerous awards for teaching excellence including Outstanding Lecturer in Economics (UK).
Professor of Statistics
Leslie is Director of the newly established Risk Institute, an Honorary Fellow of the Faculty of Public Health, and Honorary Fellow of the Institute for Actuaries. He is Director of Mayhew Associates Ltd which advises and undertakes various assignments for central government, primary care trusts, and local authorities. He was a senior civil servant in the Department of Social Security and Senior Principal Scientific Officer in the Department of Health and Social Security.
Iain McCusker is a Chartered Accountant with extensive board level experience as chairman, chief executive, finance director and non-executive director. He is a former PWC partner and subsequently held senior executive management and board level positions at Unisys and Xerox. Latterly he was managing director of The Association of Chartered Certified Accountants, the global accounting body.
He has grown and led businesses in the UK, Europe, North and South America, Middle and Far East and Australasia and has established and led two services businesses, building them into international market leading businesses with significant revenue and profitability. He has advised and developed several businesses, taking them to the AIM and New York markets at substantial price premiums.
Currently, he is non executive director of a public company, an insurance company, a leading law firm and a large NHS mental health trust and also regularly lectures on Executive Education programmes and postgraduate courses at Cass Business School.
Professor of Finance
Keith has worked at H.M.Treasury, the Bank of England, the National Institute, Tanaka Business School, Imperial College and the University of Newcastle. He has been a visitor at the Federal Reserve Bank, Washington, and the Freie University, Berlin. He has undertaken consultancy and teaching in applied finance at various financial institutions and government organisations.
He has co-authored a number of books on investment, financial engineering, risk management and quantitative financial economics.
Senior Lecturer in Finance
Sotiris K. Staikouras is Senior Lecturer in Finance at Cass Business School, City University, London. He hold a BSc degree in Business Administration with major in accounting and finance from the University of Piraeus in Greece, an MSc degree in Business Finance from Brunel University in London, and a PhD degree in Finance from Cass Business School.
Dr Staikouras has published over thirty articles in the areas of asset pricing for banks and insurance, financial conglomerates, interest rate risk exposure of financial institutions, bank-insurance interface, stock market volatility and financial modelling. His research has been covered by the media and published in academic journals such as Financial Markets Institutions and Instruments, Geneva Papers on Risk and Insurance, The Quarterly Review of Economics and Finance, Journal of International Financial Markets Institutions and Money, Journal of Multinational Financial Management, Journal of Applied Finance and many others.
Dr Staikouras has worked as a research advisor at London Clearing House and as financial analyst/consultant for other institutions. As a freelance instructor, he delivers training courses for financial institutions. He teaches courses in both undergraduate and postgraduate level in Asset-Liability Management, Equity Investment Analysis, Company Valuation, Risk Management of Financial Institutions, Fixed Income Securities, and Corporate Risk Management.
He was one of the leading members for the restructuring of both undergraduate and postgraduate programmes during 1998-2002. He is the Course Director of BSc IFRM, IAI and REFI, and he also served as Course Director of various masters' programmes. Dr Staikouras is a member of various Boards and Committees including the Senate at City University.
Dr Staikouras serves as an Associate Editor of Review of Futures Markets, Quarterly Review of Economics & Finance, Accounting & Finance, Journal of Applied Finance, Frontiers in Finance & Economics, European Research Studies Journal, Journal of Money, Investment & Banking, International Journal of Banking, Accounting & Finance, Journal of International Business & Finance, and Risk Management.
Professor of Finance
Stephen joined the Faculty of Finance at Cass in 2007. He has recent experience as an investment strategist and partner for a private client firm, Firecrest Hambro, and as a director of the Bear Stearns' Macro Hedge Fund Global Alpha. He founded and edits a range of publications on global credit with FT Interactive Data.
Stephen has also undertaken consultancy and teaching in risk management and corporate finance at various global financial institutions.
Honorary Professor Mergers & Acquisitions (M&A)
During his 6 years at Deutsche Bank, Scott was Global Head of the bank's corporate venture capital unit, Managing Director of the Investment Bank's Global eBusiness Division and Managing Director of the department responsible for world-wide strategy and new business acquisitions. Scott worked first at Booz Allen & Hamilton Management Consultants for over 5 years and then at Morgan Stanley for over 12 years in New York, Japan, and most recently as co-manager and then member of the board of Morgan Stanley Bank AG in Germany.
Scott has recently co-authored a book entitled Intelligent M&A, a practical guide on how to navigate the mergers and acquisitions minefield.
Visiting Lecturer in Finance
Expertise: Private Equity, Venture Capital, Alternative Investments
Guy is a Visiting Lecturer within the Finance Faculty at Cass, where he teaches a private equity module, and a member of the editorial board of the Journal of Pensions. Guy originally qualified as a lawyer and soon after became an equity partner in a City of London law firm. In 1986, he left the law and has since gained twenty years' experience in the investment arena, particularly in the field of private equity.
Guy is the author of two books, Multi Asset Class Investment Strategy and Private Equity as an Asset Class, both published as part of the prestigious Wiley Finance series. He has set up and run for several years the European operations of US fund of funds manager Horsley Bridge. Previously, he lived and worked in the Middle East as Investment Controller with the Abu Dhabi Investment Authority. In recent years, Guy has developed his abiding interest in investment strategy, portfolio theory and asset allocation, and become recognised as an expert and thought leader in the area, particularly in so far as pension funds are concerned. He also, in the course of two and a half years' research for his first book, became an expert on so-called alternative assets generally, and has written and lectured widely on how these might be accommodated into multi asset class products and portfolios.
John regularly teaches on both public and client tailored courses, principally in the areas of corporate finance, valuation and risk.
John has industry experience in both banking and commerce. He was previously the Managing Director of the consultancy division of Union Plc, a London based investment bank and before that worked extensively in corporate finance, consultancy and training throughout the world.
John now runs an international consultancy and training company, Cornhill Consultants Ltd, which provides advice to international banks and large corporate clients, including Deloitte, Lovells and the NHS.
Senior Visiting Professor in Finance
Giorgio started his career as an assistant professor of financial economics at the University of Rome. He then joined IMI (now SanPaoloIMI) where he held several senior positions, including head of research and CEO of IMI International. Giorgio has published a number of articles and books on fixed income analysis and global financial markets.
Professor of Information Management
Clive's research focuses on the strategic exploitation of information systems, knowledge management and management learning. He has managed a number of large applied research projects, including a major research project on the IT needs of executives for the Institute of Directors, and the European Union's PRISM study into the measurement and reporting of intangibles. Clive has been one of the leading architects of the 'electronic boardroom', involving the use of information technology by executives in meetings. He was named as one of the UK's top 3 e-tutors of the year by the Times Higher Education Supplement in summer 2001.
After graduating from Oxford, Clive took a Masters degree in management before training as an accountant, and was Young Accountant of the Year in 1976. Following six years as a director of finance and IT, he moved to the Cass Business School in 1988. He was appointed as the inaugural director of the Cass Business School Learning Laboratory in 2002. In 2003 he was awarded a UK National Teaching Fellowship as one of the 20 leading university teachers in the UK.
Clive is the author of a large number of publications and was a founding member of the Worshipful Company of Information Technologists, the City of London's 100th livery company.
Sir John E Cohen Professor of Consumer Marketing
Before joining Cass as head of the marketing group, Vincent-Wayne studied for his MSc and PhD in Marketing at UMIST where he was the youngest Professor. His main research interests are in consumer-behaviour including: theory of perceived risk; customer complaining, retail branding, consumer ethics and consumer confusion.
He has published over 200 articles and papers and has won eight best paper awards, including the prestigious Stanley Hollander Prize, as well as being a regular presenter at international conferences.
Visiting Professor of Organisational ethics
Roger is a Corporate Philosopher who has a clear purpose in his work. He has devoted his life to help make the world a better workplace.
He has been described as inspiring and challenging, yet also pragmatic, warm and approachable: "He makes you stop and think..."
Roger read History at London University and studied the History of Western Philosophy. He draws on a wide range of professional experience as a banker, a social worker, an executive coach and CEO of a UK subsidiary of Adecco, the world's largest employment agency.
Roger is the author of ethicability: How to decide what's right and find the courage to do it. The ethicability framework has been used or endorsed by organisations as diverse as HSBC, Tomorrow's Company and the Institute of Business Ethics. He is co-founder of the Soul Gym at Worth Abbey (BBC TWO's The Monastery); a director of the Centre for Applied and Professional Ethics; a fellow of the Royal Society for the Arts; and a fellow of the Recruitment and Employment Confederation.
Risk management and decision making
Visiting Professor of Health Management
Robert Harris is currently Executive Director of Operations & Performance at NHS Midlands & East - the largest of the four national Strategic Health Authorities. He has overall board level responsibility for NHS performance in the region, which has an annual budget of £26bn and serves a population of 16 million. He is also responsible for the region's £6bn savings / productivity improvement programme and also has responsibility for overall service reconfiguration.
Robert entered the service in 2005 and in 2006 joined Monitor - Independent Regulator of NHS Foundation Trusts - as its first policy director. Based in Whitehall, at Monitor his responsibilities included overall NHS Foundation Trust performance: financial, clinical, governance and quality improvement initiatives and also local accountability matters. In 2010 he joined the Board of NHS East of England Strategic Health Authority as Director of Commissioning & Performance.
Robert's other heath sector responsibilities have included being Health Reform Review Member at Prime Minister's Delivery Unit; Review Panel Member for The Healthcare Commission and a Commission Member on the Brooke Commission (Third Sector Governance). He is also the co-author of The NHS Healthy Board.
Before entering public service, the majority of Robert's career has been spent in investment banking and operational management. Most recently he was CEO of a financial services company, and before that served as CFO of a global IT corporation. Prior to moving into operational management, he spent 10 years as an investment banker based variously in New York, Tokyo and London. Latterly he was managing director of an investment bank, specialising in corporate and structured finance. During this time he also served as special adviser to the Secretary of State for Trade & Industry.
Robert read Law at the University of Oxford, Political Economics at the University of Bristol, and Finance at Columbia Business School. He is a Fellow of the Chartered Institute of Securities & Investment.
Strategy and organisational design
Professor of Strategic Management
Colin has joined Cass Business School as Chief Executive Officer of Cass Exec. He worked at Warwick Business School from 2003 to 2008, where he was Associate Dean Executive Programmes and Professor of Strategic Management. He served on the senior faculty of Henley from 1974 to 2003, including appointments as Director of Graduate Studies 1989-1998, and Director of Executive Development 1998-2003. He has held non-executive roles both in the UK and Europe, including organisations such as the Henley Centre for Forecasting. He has undertaken research and consultancy with organisations around the world.
His fields of interest and expertise include leadership development and strategic change. He has published research and books in these fields and worked with major corporates, governments and third sector organisations on problems in these fields. He has long experience in the design and delivery of both open and customised solutions and programmes and contributes to corporate events and conferences around the world. His most recent publication is Managing Change in Organisations published by FT Pearson Prentice Hall in 2007 and now in its 5th edition. He is currently working on a book on Leadership Development to be published by Oxford University Press.
Professor of Strategic Human Resource Management
Veronica specialises in working with large, mature corporations in collaborative research partnerships. She is particularly interested in exploring the challenges of corporate renewal and transformation. Her research focuses on the link between business strategy, HR strategy and change management.
Veronica consults on an international basis, and recent clients include Schroders, Morgan Stanley, the International Monetary Fund and South African Breweries. She is published in various academic journals and her book "Exploring Strategic Change" is in 2nd edition.
Veronica is the founding Director of the Change Management Consortium which sponsors research on change management and acts as a learning forum for senior managers involved in change. Members include Civil Aviation Authority, GlaxoSmithKline, HM Revenue & Customs, Kraft Foods and Ministry of Defence.
Robert Davies provides advice to a range of organisations in the fields of organisational change, strategic planning, leadership and innovation. Strategy development programmes are provided to enable managers and leaders at all levels to contribute effectively to their organisation's future direction.
His PhD focused upon the management of strategic change and innovation. Robert also has an MBA (distinction) and is a Fellow of the Chartered Insurance Institute.
Robert is a Visiting Research Fellow at Cass Business School and is working to identify how business leaders create the capacity for innovation in 21st century.
Professor in the Management of Professional Service Firms
Laura started work in investment banking and then worked in a strategy consulting firm. She joined the University of Oxford in 1998 and from 2005 to 2007 was director of the Clifford Chance Centre for the Management of Professional Service Firms. Her research explores how professional service firms respond to and manage change.
Laura's most recent research focuses on leadership in professional service firms and the challenges posed by new modes of organising professionals, including whether the partnership ethos can survive and thrive within alternative legal structures. She is committed to translating her research for a practitioner audience, most recently in her book Managing the Modern Law Firm.
Anthony Levy has what some would call a portfolio life. Having managed some large businesses in the oil sector he moved into combining Board leadership positions, a consultancy & executive coaching practice and post-graduate business school teaching.
His directorships have been in the quoted, private, not-for-profit and public sectors. He has chaired several organisations in these sectors through periods of major change including Emo Oil Ltd and Bromley Hospitals NHS Trust. He was also vice-president of the Institute of Petroleum. He is currently a non-executive director of several DCC plc companies, Chairman of the Eat in Colour Board for the fresh produce industry, and Hon. Secretary of the Energy Institute.
His consultancy practice, Ideas Into Action, provides a range of services for its clients working mainly with leaders and their teams to develop and implement significant changes to their businesses and organisations. Anthony is a Senior Visiting Fellow at City University London's Cass Business School working mainly in the field of strategic management within executive development. He is also a member of the Advisory Board of the University.
Anthony is a chartered marketer, has degrees from Oxford, London Business School & the OU, is a Fellow & Council member of the Energy Institute, and is a Fellow of the Royal Society of Arts.
He lives in South-East London with his wife and two children at university.
Laurie McMahon is a Professor in Health Policy at City University, London and Director of Loop2 - He has extensive experience in management and organisational development and change across a broad range of public and private sector organisations both in the UK and overseas.
He is the co-founder of The Office for Public Management (OPM) and before forming Loop2 led their healthcare practice. In his previous lives he was a Fellow of the King's Fund, a senior consultant in overseas healthcare and in academic settings ran a series of highly successful post graduate management programmes for health care managers and professionals.
His main interests are in strategy development and implementation, organisational design and delivery, engineering large-scale organisational change and the use of behavioural modelling to understand complex 'futures'. Recently he has focused on helping provider and commissioner organizations respond to the introduction of market forces into the NHS.
He is also Policy Advisor to Nuffield Hospitals, Special Adviser for the WHO Office for 'Investment for Health', a Fellow of the Institute of Quality Management, and a Fellow of the Health Finance Management Association.
Dr Sionade Robinson teaches extensively with Cass Business School and is the co-founder of customer loyalty consultancy, Cape Consulting, helping businesses to use customer service excellence as a strategic weapon to grow their businesses. Sionade has more than 15 years of experience in helping consumer and business-to-business companies to create service strategies that delight customers, retain customer loyalty and have a measurably positive impact on profits. She works with all industries helping organisations respond to customer needs and deliver the standards of service that build customer loyalty. A major element of her work involves helping organisations to identify the specific factors which customers truly value and developing practical interventions to ensure that customers' service experiences impress.
As an independent consultant, Julie has worked with the Shell Group of companies for more than fifteen years. She advises Shell's learning teams, directs their in-house executive programmes and researches the business to devise bespoke learning material. Julie has also consulted for the Global Brand team, Strategy functions and downstream marketing companies within the Shell Group.
Other long-term clients include the Daily Mail Group, Fujitsu and Wincanton Logistics. This year she is also working with Morgan Stanley, ABN Amro and Olivier Mythdrama (a Leadership Consultancy). Her particular academic interest is evolutionary Psychology and Behavioural Economics.
Supply chain management
Professor and Subject Leader, Operations and Supply Chain Management
Professor Sodhi received his PhD in management science from the Anderson Graduate School of Management at UCLA in 1994. Subsequently, he taught operations management at the University of Michigan Business School where his research in the trucking industry was funded by the Sloan Foundation. His research interests lie in supply chain management, in particular in supply chain risk.
Prior to joining Cass Business School in August 2002, Professor Sodhi was Vice President at a software company based in San Jose. Previously, he worked as Director for enterprise e-business strategy at Scient and, prior to that, as Manager in the Supply Chain Practice at Accenture. He has worked with clients in a variety of industries including consumer electronics, commodity and specialty chemicals, petroleum products distribution, hospitality industry procurement, and airlines.
He has published in numerous academic and managerial journals including Operations Research, Journal of Operations Management, Harvard Business Review, Sloan Management Review, Interfaces, and Supply Chain Management Review. He is chief editor of INFORMS Online and editor of the Annual Edelman Awards issue of Interfaces. He also writes a column in ORMS Today.
Visiting Lecturer, Faculty of Management
Anne Dowling is a senior management professional with a portfolio career.
In addition to being a Visiting Lecturer at Cass Business School, she has her own company, Fairstar Limited. The main services she provides are interim management and business consultancy.
As part of the Management Faculty of Cass Business School, she lectures in Supply Chain Management and Operations Management. She has taught all levels including Executive MBA, MSc and Executive Education for professionals.
Interim management offered by Fairstar involves the temporary provision of a proven senior manager to provide leadership and direction during a period of transition, crisis or growth within an organisation. Over the past 10 years as an Interim Manager Anne has delivered strong strategic and financial results in a number of roles across a range of industry sectors including biotech, healthcare, automotive and industrial; both in multinationals and SMEs. In particular her expertise covers sales and marketing, and supply chain management.
Currently Anne is an interim manager at DHL in the supply chain division across EMEA. The main responsibilities of this role is to look for new business opportunities and work with the sales organisation to create organic growth from existing customers, take advantage of emerging markets and develop new customers.
Supply chain optimisation is a key enabler of high performing organisations and Anne has been very successful in helping companies identify which business areas can be leveraged to improve their overall performance. In DHL she has worked across all business segments from retail to healthcare to automotive; in senior management roles in procurement, business development and strategic development.
Part of her remit in 2009/10 was to implement a global sales programme using a series of consultative selling tools and techniques designed to improve sales force effectiveness. This was part of a broader agenda to identify and develop best practice.
The consultancy segment of Fairstar Limited works with clients who need to develop and implement large transformation programmes, as well as small change management initiatives. Anne's expertise in this area is to assist companies who need to migrate to a more competitive position, away from a 'vendor' to a 'business partner' or 'strategic resource'. This transition may take the form of:
Working with clients to understand and redesign their strategic plan and it's tactical implementation
Assessing the financial performance and aligning the organisation behind the strategic and financial goals
Testing value propositions with the market and redefining where necessary to match market expectations
Assisting clients to understand their end-to-end supply chain and identifying the areas of weakness and areas for improvement.
In summary, her insights into the challenges facing SMEs in a tough economic climate were crucial when developing the structure and content of the UKTI Masterclass programme, and the event promises to be hands-on thought provoking, and highly valuable.
David is a highly experienced hands-on negotiator. In addition to his extensive commercial experience, David holds a BSc in Economics from the University of London and has studied negotiation pedagogy at Harvard Law School. He is an Associate of Warwick Business School's Executive Programmes and regularly attends and contributes to the main conferences on negotiation around the globe. He writes on negotiation for a major management-education e-learning engine.
David works, as client requirements demand, with four associates - specialists in the fields of persuasion and influence, presentations, personal and team effectiveness and sales.
Senior Visiting Fellow, Coaching lead, Cass Business School
Barbara holds a Masters degree in Coaching & Development with Distinction, and the Certificate of Coaching Practice from the School of Coaching / Strathclyde University. She is a learning and development professional (Fellow of the CIPD), Member of the Association of Coaches, and has a PhD in Social Policy.
Passionate about coaching, Barbara coaches senior leaders and middle managers. Her early therapeutic career, which included two years in group analysis, provides a firm psychological foundation for her coaching. She has a special interest and experience in emotional intelligence. Her wide-ranging career across the public and private sectors ensures that she also understands the business challenges facing leaders, and enables her to bring a range of perspectives to her coaching. In 2005 she was chosen as one of the women who had made a real difference to the civil service.
Barbara has a strong background in leadership development and research, which has led to her being invited to evaluate leadership development programmes for the King's Fund and South Central SHA. As a member of the Senior Civil Service leading the learning and development function, she previously led the design and implementation of leadership development programmes in two major government departments (the Department of Health and the Department for Education and Skills). She is familiar with current thinking and theories about senior leadership development. This included observation at development centres, giving feedback, conducting MBTI assessments and 360 degree feedback sessions with senior leaders up to and including board members, and assessing and developing leaders' emotional intelligence using the Bar-on EQi psychometric tool.
A founder member of the Coaches across Government network, she initiated and delivered supervision to internal coaches across the civil service. She has published from her research and practice, most recently into coaching supervision.